Information Systems Engineer

4 weeks ago


Auckland City, New Zealand New Zealand Government Full time

Mō te tūnga | About the role
The Information Systems Engineer is a member of the Operations Support Team (OST) within the Defence Technology Agency (DTA). This is a technical hands-on role focusing on the resolution of escalated ICT service issues.
You will provide administration, support, installation, maintenance and development of I.T. systems and services. You will be working with and supporting around eighty staff in a largely Microsoft based hybrid network and cloud environment.

**Key duties include**:

- Administering, maintaining and developing core DTA research networks and systems which include on premise, remote and cloud based facilities;
- Investigating current IT systems and document user needs to recommend improvements to assist in the planning and implementation of future IT developments;
- Inventory management including maintaining a database of DTA IT hardware, performing quarterly audits, identifying end of life inventory and developing a replacement plan; and
- Providing technical service and support for Microsoft related technologies, including Windows server, Office 365, Sharepoint, Teams and Azure.

**Please Note**: The formal title for this role within NZDF is Information Technology Systems Support
Ngā pūkenga me ngā wheako | Skills and Experience
We are looking for someone who has a broad knowledge, interest and understanding of computer and network systems and how to support, maintain and develop them. You will have 2-3 years' experience working in a similar technical support role. You need to be able to communicate effectively about technical requirements in plain English to a wide range of people.

**Ideally, you will have**:

- Effective problem solving and fault diagnosis skills;
- Knowledge of Microsoft server operating systems and (Azure) Active Directory;
- Knowledge of Operating Systems including Microsoft, Apple, Linux and others;
- Experience with cloud based systems and services; and
- A tertiary qualification in Computer Science or Engineering.

Mō mātou | About Us
Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.
Nōu te rourou | What's in it for you
In return for your expertise, dedication and hard work, NZDF is offering remuneration reflective of your experience, along with:

- Great benefits for you and your family.
- Fully funded life cover up to $300,000.
- Access to holiday accommodation across NZ.
- 5 weeks annual leave per year.
- Opportunities for career development.

Me pēhea te tuku tono | How to Apply
To view the Position Description and to Apply, please use the links on this page.

**Please note**:

- Applicants will be required to undergo a pre-employment drug screening test prior to any offer of employment being made.

Applications close on Thursday 25 May 2023.

**Please note**: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows:
Higher level Security Clearance
- most preferably a NZ citizen who has resided continuously in this country for the last 10 years, OR
- is a citizen of, and/or has resided continuously in one or more of the following countries for the last 10 years: either Australia, Canada, NZ, UK or the USA; and has a background history that is verifiable and can be assessed as appropriate by the NZSIS towards a recommendation of suitability for a security clearance at a higher level.



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