Aml Specialist

4 months ago

Auckland City, New Zealand First AML Full time

**Introduction**:
Who are we and why work for us?

We've created a world-class SaaS product that automates and solves our customers due diligence problems so that they can stay focussed on running their business.

At First AML we have a bigger meaningful purpose, through our product we help everyday people access financial systems, while limiting criminal exploitation and that is super important to us.

We're more than just a “start up”, we are well funded and in growth mode which for you means your career will grow with us as we create a Global NZ success story.. Here you can actually make an impact by contributing to a growing business, which in turn can accelerate your career.

Diversity and inclusion is something we are passionate about. We are continuously looking for ways to make improvements across the business and are proud of our safe & inclusive workplace, we encourage people to bring their authentic selves to work.

The Perks

At First AML we do what we say we’re going to do, we are honest, respectful and authentic with one another.

Hybrid Role - once you are fully ramped you’ll be able to work from home two days a week

Additional Annual Leave - Extra 5 days aleave EVERY YEAR

Annual Training Budget - $1000 every year dedicated to your growth and professional development - it’s up to you how to spend it?

Shares - You’ll have a pathway to participate in our employee share option programme (you become an owner of First AML)

Wellbeing Programme - From discounted medical appointments, EAP through to Wellbeing Bingo - there is something always on the go

Additional Parental Leave Payments - We match what governement provides and we make this work best for you and your family

Social Side - We have regular social events, from shared lunches, team outings and quiz nights

Feedback - To help you grow as much as possible, you’ll receive regular coaching and feedback

Global Secondments - With offices in Sydney and Auckland (and more to come) you’ll be given the opportunity to work abroad

**Description**:
**Our AML Specialist Role**:
You'll be responsible for managing a customer portfolio based across New Zealand and Australia completing their end to end CDD requirments.
- As the first point of contact for our customers and their clients - we'll be looking at you to provide an exceptional and efficient experience everytime
- You will have a dedicated caseload to care for
- You’ll welcome and onboard all of your customers to First AML
- You will complete the end to end CDD (customer verification and due diligence process) process ensuring compliance with the legislation
- Explain processes in easy terms to your customers and answer their queries
- Care daily for your individual caseload, to ensure it progresses through the platform efficiently

**Skills and Experiences**:
**Your Experience**:

- Worked in customer service, retail, hospitality or financial services
- Having experience in Anti Money Laundering or Compliance experience would be great, but this isnt necessary
- Your personality allows you to form outstanding relationships with customers
- Working in a fast paced environment

**Does this sound like you**:
Naturally, you are passionate about your customers. You love to spend your days providing customer delight whilst supporting your team to achieve your goals. You do not cut corners and you have an eye for detail. You’re curious and are always the first to put your hand up to solve a problem. You are more than happy to roll up your sleeves to get the job done You are organised and always plan ahead of time and you are motivated by achieving excellent outcomes.

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