Duty Manager

2 months ago


Auckland City, New Zealand SkyCity Entertainment Group Full time

**A bit about SkyCity**

SkyCity Auckland is a destination like no other located in the heart of Auckland's CBD. It's an exciting hub with award winning restaurants and bars, luxury hotels, world-class casino, adrenaline filled activities and the iconic Sky Tower. SkyCity is also home to the Weta Workshop Unleashed and All Blacks experiences. We are truly a diverse and complex operation.

**A bit about our VIP Gaming department**

We have several luxurious VIP Gaming suites that cater to our Table Games, Gaming Machines and International Business customers so it's a pretty exciting part of the business. We look after a variety of guests from our regular customers to visitors from all over the world

**A bit about the role**

As a full time, 40 hour a week role, reporting to the Restaurant Manager, you'll be responsible for running the shift, ensuring that all guest requirements are met and exceeded. This involves looking after the Front of House team, building rosters and taking care of ordering.

**A bit about you**

To be successful in this role you'll be:

- professional with a real focus on customer service
- have proven Food and Beverage experience gained in a reputable restaurant or hotel setting
- sound supervisory skills as you will be looking after up to 8-10 F&B attendants on shift
- knowledge of the bar and cash handling experience is an absolute must
- ability to speak Mandarin and/or Cantonese would be an incredible advantage, but not necessary

As a busy, fast paced operation that is open 24 hours a day, 7 days a week, there is a lot of variety across our shift patterns and hours of work can vary, so flexibility will be key.

Due to legal requirements, you must be over the age of 20 to be considered for the role.

**What's in it for you?**
- $2.50 meals at our staff restaurant
- Heavily discounted on-site staff parking
- Subsidised health insurance
- Career progression
- Plus many more

**_ At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you. SkyCity takes its commitment to Host Responsibility seriously. Every member of our team, no matter their role, contributes towards SkyCity's culture of customer care._


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