Duty Manager
7 months ago
Are you passionate about creating an authentic pub experience? Do you thrive in a dynamic and bustling atmosphere? Saint Alice is searching for a dedicated and enthusiastic Duty Manager to join our spirited team
**Responsibilities**:
- As the Duty Manager, you will play a crucial role in ensuring the smooth operation of our establishment. Your responsibilities will include:
- Team Leadership: Lead and inspire our team of hospitality professionals to deliver exceptional service with a warm and friendly demeanour.
- Customer Experience: Ensure that every guest enjoys an authentic English pub experience, from the quality of our food and drinks to the ambiance and service.
- Operations Management: Oversee day-to-day operations, including opening and closing procedures, inventory management, and maintaining cleanliness and hygiene standards.
- Compliance: Ensure adherence to all relevant health and safety regulations, licensing laws, and company policies.
- Problem-Solving: Handle customer inquiries, address issues promptly, and find effective solutions to ensure a positive customer experience.
**Ideal skills to be successful in this role.**
- Previous experience in a supervisory or managerial role within the hospitality industry.
- Strong leadership and interpersonal skills.
- Knowledge of traditional English pub culture and cuisine.
- Excellent organizational and multitasking abilities.
- Familiarity with health and safety regulations and licensing laws.
**Perks**:
- Competitive pay rate and performance-based incentives.
- A vibrant and friendly working environment.
- Opportunities for career growth and development.
- Staff discounts on food and beverages.
Pay: $28.00 - $29.00 per hour
Expected hours: 38 - 40 per week
**Benefits**:
- Employee discount
- Employee mentoring program
Schedule:
- Afternoon shift
- Evening shift
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Duty Manager: 2 years (preferred)
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