Motor Assessing Coordinator

7 months ago


Auckland City, New Zealand Ando Insurance Group Limited Full time

At Ando, we’re taking a fresh approach to the way insurance works in New Zealand.

Since opening our doors in 2015 we have achieved strong growth in the New Zealand insurance market and have continued to focus on using new technology to deliver vastly improved customer experiences.

We have an exciting opportunity for a highly motivated professional with excellent relationship and people skills to join our high performing Claims Team as Motor Assessing Coordinator. Ideally, you will have 1-2 years of motor claims experience and understanding of the end-to-end claims process. You'll have proven experience in management of reporting, excellent communication skills and a genuine desire to ensure a positive customer experience.

**Helping our business grow and succeed in a challenging and changing environment, you’ll be responsible for**:

- Reviewing all new assessments received;
- Understanding the complexity of the claim assessments received and identify the best assessor to appoint;
- Managing the incoming workflow for the Light Transport assessments.

**Perks of being an Andonian (not just limited to the below)**:

- Wellbeing (Sick) Leave 20 days per annum
- 1 week of paid parental discretionary leave to either parent
- $500 annual wellbeing allowance
- Discounted Ando Insurance Policies
- Hybrid working environment
- Dog friendly offices
- Social Club
- Life & Income Protection Insurance
- Career Coaching & Professional Development Support
- Employee Assistance Program

Our customers are at the heart of everything we do at Ando. You’ll need a commitment to providing the highest level of customer satisfaction and a desire to make the complex seem simple. This role will give you the opportunity to challenge and develop your commercial knowledge in an environment that encourages flexibility and forward thinking.



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