Site Manager Miss Rita's Cantina

8 months ago

Queenstown, New Zealand Future Hospitality Group Full time

**About Miss Rita's Cantina**:
Miss Rita's Cantina is an energetic, authentic Tex-Mex restaurant located in the Upper Village in Queenstown. We pride ourselves on providing unforgettable experiences for our guests, combining delicious Tex-Mex cuisine with a vibrant atmosphere and exceptional service.

**About the role**:
As the Site Manager at Miss Rita's Cantina, you will play a pivotal role in overseeing the operations of our newest and biggest venture to date. You will be responsible for ensuring the smooth day-to-day running of the venue, maintaining the highest standards of service, and creating memorable experiences for our guests.

**Key Responsibilities**:

- Lead and inspire a dedicated team, fostering excellence and teamwork.
- Manage all venue operations, including staffing, inventory, budgeting, and both restaurant and bar areas.
- Oversee day-to-day operations to ensure seamless service and guest satisfaction.
- Develop and implement procedures to maintain high service standards and hygiene practices.
- Coordinate with the culinary team for timely delivery of food and drinks, ensuring consistency and quality.
- Train and mentor staff for exceptional service, addressing issues promptly.
- Monitor sales and targets, implementing strategies for profitability.
- Handle customer inquiries and feedback promptly and professionally.
- Ensure compliance with health, safety, and sanitation regulations.
- Collaborate on promotions and events to drive revenue.
- Stay updated on industry trends and adapt strategies accordingly.

**About you**:

- Proven leadership experience in hospitality, preferably venue management.
- Strong leadership skills with a track record of motivating teams.
- Understanding of venue operations, including food and beverage service and guest relations.
- Excellent communication and interpersonal skills.
- Financial management proficiency.
- Passion for delivering exceptional guest experiences.

**Why choose us**:
At Future Hospitality Group, we believe in empowering our team members to reach their full potential. You'll have the opportunity to work in a dynamic environment surrounded by like-minded people, where every day brings new challenges and opportunities for growth.
Join us in creating unforgettable experiences for our guests and be a part of something truly special in Queenstown's hospitality scene.

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