Technical Support Engineer
5 months ago
Company Description
NZ owned and operated, Temperzone is a leading manufacturer, distributor of innovative air conditioning and ventilation products throughout Australasia, Southeast Asia, and China. We are also the exclusive distributor of Hitachi Cooling & Heating products within Australia and New Zealand. We have evolved through an ongoing commitment to best manufacturing practices, innovative design, customer service, and technology for quality delivery.
**Job Description**:
**About the role**:
As a Technical Support Engineer, you will build customer trust by ensuring the customer is provided with an excellent customer service experience by delivering at all times a consistent, timely, efficient and professional problem-solving service.
Identifying product failure and product improvement trends, poor performing installers and service technicians, and market opportunities and threats.
Identifying and implementing constant improvements in the way temperzone handles customer issues, with the goal of enabling faster resolution while managing customer service dept costs and resources.
**About You**:
We are looking for motivated Support Engineer with technical thinking and problem-solving skills who will have proven customer service experience and has worked in a fast-paced environment. You will have resilience to handle customer frustrations with product failure or any other issues that may arise.
**Qualifications**:
- National Certificate Refrigeration - Level 4 or High Wall Experience
Additional Information
We are a close-knit team which offers a supportive environment, flexible working options, free on-site parking, an on-site café and opportunities for development.
At Temperzone we believe that our people are our strength so it’s important to us to have the right people in the right roles to move us into the future.
-
Technical Support Engineer
5 months ago
Auckland City, New Zealand Red Hat Software Full timeAbout the job: The Red Hat Enhanced Solution Support (ESS) team is looking for a Technical Support Engineer to join us in New Zealand. In this role, you will troubleshoot and resolve customer technical issues through a web portal and over the phone to provide production technical support for hybrid cloud solutions, mainly Red Hat OpenShift Container...
-
Stormwater Engineer
3 days ago
Auckland, New Zealand Construction And Technical Recruitment Full timeOur client, a multi-disciplinary consultancy is expanding their infrastructure team, offering a wealth of projects.Join a Leading Consultancy Driving a range of Major New ProjectsOur client, a renowned multi-disciplinary consultancy, has secured a landmark package of projects and is expanding their team. This is your chance to make a significant impact on...
-
Stormwater Engineer
2 days ago
Auckland, New Zealand Construction And Technical Recruitment Full timeOur client, a multi-disciplinary consultancy is expanding their infrastructure team, offering a wealth of projects.Join a Leading Consultancy Driving a range of Major New Projects Our client, a renowned multi-disciplinary consultancy, has secured a landmark package of projects and is expanding their team. This is your chance to make a significant impact on...
-
Technical Support Engineer
6 months ago
Auckland City, New Zealand Red Hat, Inc. Full timeThe Red Hat Enhanced Solution Support (ESS) team is looking for an OpenStack Technical Support Engineer to join us in New Zealand. In this role, you will troubleshoot and resolve customer technical issues through a web portal and over the phone to provide production technical support for hybrid cloud solutions, mainly Red Hat OpenStack Platform. You will...
-
Stormwater Engineer
2 days ago
Auckland, New Zealand Construction and Technical Recruitment Full timeOur client, a multi-disciplinary consultancy is expanding their infrastructure team, offering a wealth of projects. Join a Leading Consultancy Driving a range of Major New Projects Our client, a renowned multi-disciplinary consultancy, has secured a landmark package of projects and is expanding their team. This is your chance to make a significant impact on...
-
Design & Sales Support Engineer
5 months ago
Auckland City, New Zealand Technical Recruitment Solutions Full timeOur client is a leading Australasian door solution design and manufacture company. With New Zealand and overseas locations, their products are household names throughout New Zealand and internationally. With growth and expansion, and future succession planning, comes the need for additional people and we are looking for a **Design and Sales Support...
-
It Support Engineer
3 weeks ago
Auckland, New Zealand Support It Ltd Full timeWe're looking for an enthusiastic Support Engineer to join our small team at our North Shore office. In this role, you will provide remote and onsite support to our clients.Key Responsibilities: Troubleshoot and resolve technical issuesBuild strong relationships with customersSupport both PC and Apple systemsRequirements: Excellent troubleshooting skills and...
-
It Support Engineer
3 weeks ago
Auckland, New Zealand Support It Ltd Full timeWe're looking for an enthusiastic Support Engineer to join our small team at our North Shore office.In this role, you will provide remote and onsite support to our clients.Key Responsibilities: Troubleshoot and resolve technical issuesBuild strong relationships with customersSupport both PC and Apple systemsRequirements: Excellent troubleshooting skills and...
-
Technical Support Engineer
1 month ago
Auckland, New Zealand Options Technology Full timeTechnical Support Engineer Location: Auckland, NZ Salary: Competitive Join our team of expert engineers in the Options Support Team! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options' future growth and success. We want to hear...
-
Technical Support Engineer
3 weeks ago
Auckland, New Zealand Options Technology Full timeTechnical Support EngineerLocation: Auckland, NZSalary: CompetitiveJoin our team of expert engineers in the Options Support Team!Working for OptionsDeveloping and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options' future growth and success.We want to hear from...
-
Technical Support Engineer
3 weeks ago
Auckland, New Zealand Options Technology Full timeTechnical Support Engineer Location: Auckland, NZ Salary: Competitive Join our team of expert engineers in the Options Support Team!Working for Options Developing and engaging our people is a strategic priority for our business.We are looking for talented individuals to join our team and contribute to Options' future growth and success.We want to hear from...
-
Airline Technical Support Engineer
6 months ago
Auckland City, New Zealand CAE Full time**Role and Responsibilities** Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with projects to which you would be proud to contribute? Come share your passion with us. By joining our Technical Support...
-
Project Engineer
5 months ago
Auckland City, New Zealand Technical Recruitment Solutions Full timeDesign & Engineering Management - Design & Build Project - Boutique business with a close knit team This is a great career opportunity for a motivated and professional engineer or construction professional to join a boutique and expanding specialist construction business. This business enjoys long term client relationships through their innovative and value...
-
Technical Support Services Engineer
2 months ago
Wellington City, New Zealand New Zealand Government Full timeThe Ministry acts in the world to build a safer, more prosperous and more sustainable future for New Zealanders. Kia hangai ake e te Manatu he ao-haumaru, ao-tonui, ao-pumau, ki te oranga tonutanga mo Aotearoa whanui. - Specialist, rotational role providing hardware and security support to Ministry global sites - Collaborative and highly motivated team -...
-
Technical Delivery Support Engineer
3 weeks ago
Auckland, New Zealand Qjumpers Full timeFull Time Application Closes 16 Oct 2024 Auckland - Central Auckland Computer Software Engineer, Systems Software Technical Delivery Support Engineer National Support Office, Auckland CBD Mo te Turanga | About the Role The Technical Delivery Support engineer supports all Digital Services end user compute platforms and most of our enterprise technologies,...
-
Technical Delivery Support Engineer
3 weeks ago
Auckland, New Zealand Qjumpers Full timeFull Time Application Closes 16 Oct 2024 Auckland - Central Auckland Computer Software Engineer, Systems Software Technical Delivery Support Engineer National Support Office, Auckland CBD Mo te Turanga | About the Role The Technical Delivery Support engineer supports all Digital Services end user compute platforms and most of our enterprise technologies,...
-
Machine Safety Engineer
6 months ago
Auckland City, New Zealand Technical Recruitment Solutions Full time**The Company** This is a small yet growing team of technical experts who engineer Industrial Automation and Safety solutions for their clients. With Directors who own and work in the business, the company culture here is one of ownership, passion for their people, clients, industry, and technology. This is a real tight-knit team that are adaptable to...
-
Senior Technical Engineer
5 months ago
Auckland City, New Zealand ConsultANZ Full timeSalary package of $100k - $140k + car + visa sponsorship + relocation assistance - Large and exciting projects! - Permanent Full-time role in Auckland, New Zealand ConsultANZ is looking for a Senior Technical Engineer (Temporary Works Design) to manage major civil projects in a Tier 1 contractor in Auckland! - Salary package of $100k - $140k + car + visa...
-
Automation Engineer
5 months ago
Auckland City, New Zealand Technical Recruitment Solutions Full time**The Company** If machinery automation and robotics projects interest you, this Auckland based material handling systems OEM could fit your niche. This is a company who design and manufacture end of line automated bulk product handling systems for both local and offshore FMCG Manufacturer customer projects. **The Role** Based in Auckland you will join an...
-
Intermediate Geotechnical Engineer
6 months ago
Auckland City, New Zealand Construction And Technical Recruitment Full timeExciting Opportunity for Intermediate Geotechnical Engineer/Engineering Geologist in Auckland Are you an experienced Geotechnical Engineer or Engineering Geologist seeking a new challenge in the vibrant city of Auckland? Look no further! We have an outstanding opportunity for a talented professional to join our dynamic team. What is on Offer: Flexible...