Service Desk Analyst Contract

4 weeks ago


East Tamaki, New Zealand Robert Half Full time

**The Company**

A large, well respected and established NZ business with over 50 branches nationwide. Offering a dynamic working environment in a sector that is currently experiencing a lot of growth, this a fantastic organization to join to expand your career.

**The Role**

This position is vital in supporting the busy environment, as IT is integral to making the businesses wheels turn Being able to stay calm and quickly support or escalate the technical issue will be key to your success in this role. Being on a service desk, this is a team-based environment where you will work together to share your knowledge and support one another alongside the wider business. Logging tickets will help track any issues between the team, so attention to detail and accurately describing a fault will be key.

**Skills & Experience**
- Experience working on a service desk
- Experience with the MS Stack, Windows, O365 & Active Directory
- ITIL certification or experience within this framework
- Experience with ticketing systems such as Service Now or similar
- Experience with Intune

**How to apply**

Please send your resume in **Microsoft Word** format or for further information, contact Camilla Aldrich in our Auckland office on** 09-915-6700.**

**Job Reference No**: 06900-0012839001



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