Current jobs related to Central Processing Officer, Youth Service Support - Auckland City - New Zealand Government
-
Central Processing Officer
5 months ago
Wellington City, New Zealand New Zealand Government Full timeCentral Processing Officer | Wellington City Te whiwhinga mahi/The Opportunity The start date is expected to be Monday 14th August. He pūkenga tou/Skills and Experience To be successful in this role you will need to have attention to detail, a great attitude, willingness to go the extra mile and deliver quality decision making. You must have strong...
-
Finance And Services Support Officer
2 weeks ago
Auckland, New Zealand Sjog Full timeSt John of God Hauora Trust is a leading provider of disability, youth and social services in Aotearoa, New Zealand. We are a not-for-profit organisation that prides itself on providing distinctive care based on our Mission and Values of Hospitality, Compassion, Respect, Justice and Excellence supporting people living with a physical or neurological...
-
Finance And Services Support Officer
6 days ago
Auckland, New Zealand Sjog Full timeSt John of God Hauora Trust is a leading provider of disability, youth and social services in Aotearoa, New Zealand. We are a not-for-profit organisation that prides itself on providing distinctive care based on our Mission and Values of Hospitality, Compassion, Respect, Justice and Excellence supporting people living with a physical or neurological...
-
Finance And Services Support Officer
6 days ago
Auckland, New Zealand Sjog Full timeSt John of God Hauora Trust is a leading provider of disability, youth and social services in Aotearoa, New Zealand.We are a not-for-profit organisation that prides itself on providing distinctive care based on our Mission and Values of Hospitality, Compassion, Respect, Justice and Excellence supporting people living with a physical or neurological...
-
Finance And Services Support Officer
3 days ago
Auckland, New Zealand Sjog Full timeSt John of God Hauora Trust is a leading provider of disability, youth and social services in Aotearoa, New Zealand.We are a not-for-profit organisation that prides itself on providing distinctive care based on our Mission and Values of Hospitality, Compassion, Respect, Justice and Excellence supporting people living with a physical or neurological...
-
Clinical Coordinator
5 months ago
Auckland City, New Zealand Central Auckland Full time**Work in a regionally focused, multi-disciplinary team, whose primary role is the assessment of children and adolescents involved in the Youth Justice system.**: - **Bring your Child and Adolescent Mental Health and/or Youth Forensic work experience to this leadership role.**: - **Permanent, Full-time (40 hours) role, Monday to Friday, based in our...
-
Auckland, New Zealand Stjohn Full timeNational Youth Member Leadership Development Officer Casual Primary Location: Canterbury Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting...
-
Auckland, New Zealand Stjohn Full timeNational Youth Member Leadership Development Officer Casual Primary Location: Canterbury Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting...
-
Support Officer, Admin and Word Processing
2 months ago
Auckland City, New Zealand New Zealand Government Full timeSupport Officer - Administration and Word Processing 8 Month Fixed Term Environment Court, Auckland Te Haeata/The Opportunity The Environment Court is looking for a Support Officer (Admin & Word Processing) to join our busy Central Auckland team. You will be working closely with Judiciary together with other registry staff and management. Your...
-
Auckland, New Zealand Stjohn Full timeNational Youth Member Leadership Development Officer CasualPrimary Location: CanterburyHato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting...
-
Auckland, New Zealand Stjohn Full timeNational Youth Member Leadership Development Officer CasualPrimary Location: CanterburyHato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting...
-
Community Support Worker
2 months ago
Wellington City, New Zealand The Pact Group Full time**Posted**: 17/09/2024 **Closing Date**: 15/10/2024 **Job Type**: Permanent - Full Time **Location**: Wellington **Job Category**: Community Services and Development **About Us** Pact is a major provider of community, vocational and residential based intellectual disability, mental health and addictions services across Southland, Otago, Central Otago,...
-
Clinical Psychologist-tū Māia, Regional Youth
4 months ago
Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time**Ready to take the next step?** Tū Māia Regional Youth Forensics - Where expertise meets opportunity. **Te whiwhinga mahi | The Opportunity** Tū Māia Regional Youth Forensics is seeking passionate and experienced Clinical Psychologists to join our specialist service. Are you a dedicated mental health professional with a heart for young people? Do...
-
Central Processing Officer
5 months ago
Wellington City, New Zealand New Zealand Government Full timeTe whiwhinga mahi/The Opportunity He pūkenga tou/Skills and Experience To be successful in this role you will need to have attention to detail, a great attitude, willingness to go the extra mile and deliver quality decision making. You must have strong computer skills and enjoy working in a fast paced, ever changing team environment. Ko wai mātou/Who we...
-
Counsellor - Family Works Upper Hutt
1 month ago
Upper Hutt City, Wellington, New Zealand Presbyterian Support Central Full time**Full Time**: - **Application Closes 24 Oct 2024**: - **Wellington - Upper Hutt City**: - **Counselor** **Be part of a values-based organisation** **Ongoing training and development + dedicated and supportive team** **Health insurance scheme + retailer discounts** **Mo matou** - **About Us** PSC is a charity incorporated under the Charitable Trusts...
-
Clinical Coordinator Tū Māia
4 months ago
Auckland City, New Zealand Health New Zealand - Te Whatu Ora Full time**Work in a regionally focused, multi-disciplinary team, whose primary role is the assessment of children and adolescents involved in the Youth Justice system.**: - **Bring your Child and Adolescent Mental Health and/or Youth Forensic work experience to this leadership role.**: - **Permanent, Full-time (40 hours) role, Monday to Friday, based in our...
-
Youth Worker In Secondary Schools(Ywiss)
6 days ago
Auckland, New Zealand Presbyterian Support Northern Full timeKo matou tenei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine. Everything we do is informed by our...
-
Youth Worker In Secondary Schools(Ywiss)
6 days ago
Auckland, New Zealand Presbyterian Support Northern Full timeKo matou tenei I This is Us We believe that everyone should be able to actively contribute to their community and thrive. Our team of 900 stretches from Taupo to Whangarei, and provides access to critical health and social services. We are renowned for our core services Enliven, Family Works, Lifeline and Shine.Everything we do is informed by our...
-
Youth Worker
5 months ago
Auckland City, New Zealand New Zealand Government Full timePermanent Full-time position available - Westgate Location - Remuneration starting from $51,972.00 We are looking for a positive role model to provide support, aroha and maintain a safe environment for our young people to achieve better outcomes at our Westgate site. Mō te tūnga | About the role As a Youth Worker, you will work directly with our young...
-
Project Lead
5 months ago
Auckland City, New Zealand Youth Arts New Zealand Full time**The Role**: This opportunity invites dynamic and passionate individuals to join Youth Arts New Zealand (YANZ) on a part-time basis as Project Lead. Working closely with the YANZ whānau and each other, you will have the chance to develop and manage events and projects that support the creativity of young artists. This role is open to anyone who has a...
Central Processing Officer, Youth Service Support
4 months ago
Central Processing Officers - Youth Service Support Unit, Mangere
- Permanent positions available
- Full Time (37.55 hours per week)
- Varied and fast paced processing role with the opportunity to make a difference
The scope and breadth of the work we do here is unique and, in many ways, we touch the lives of most New Zealanders at some stage in their life's journey. Simply put, people count on us.
This is a varied and fast paced role with two key focusses, inbound call centre functionality and processing capability. In this role we work with stakeholders such as youth service providers primarily through inbound phone calls, but also through other communication channels. At times you will also call young people (clients) as well.
About Us
The scope and breadth of the work we do here is unique and, in many ways, we touch the lives of most New Zealanders at some stage in their life's journey. Simply put, people count on us.
This is a varied and fast paced role with two key focusses, inbound call centre functionality and processing capability. In this role we work with stakeholders such as youth service providers primarily through inbound phone calls, but also through other communication channels. At times you will also call young people (clients) as well.
About you
You are professional, passionate, and able to interact and negotiate with a variety of rangatahi (youth) and stakeholders over the phone while maintaining a strong client centric approach. Driven and determined to succeed you thrive on achieving positive outcomes.
You will need to be confident in navigating your way through computer systems with ease, enjoy taking ownership of your work and contributing to team performance and can navigate ambiguity to find a successful outcome for rangatahi (youth). You are flexible in your approach and you embrace change and learn from it. You are confident working with financial information and can accurately calculate and enter information into computer systems.
- You are professional, energetic, and have good interpersonal skills that enable you to interact and negotiate with a variety of clients while maintaining a customer service focus.
- You are good at de-escalating tension and have a knack of simplifying complex issues into practical steps.
- You enjoy quality conversations and can demonstrate a history of providing clients a positive experience on the phone
- You work efficiently, accurately and can make good decisions.
- You have excellent written and verbal communication skills
What we offer
- The salary for this role is starting at $58,707 (band 3) per annum (in line with skills, experience and other factors)
- Salary band: $58,707 - $70,864
- Supportive, diverse, multicultural environment
- Coaching and career development opportunities
- Easy access to public transport
- Our operating hours are: Monday to Friday, 7.00am to 6.00pm with Saturdays during peak work flow periods.
**Important recruitment information and dates**:
*
- What interests you most about this job and why?
- Tell us about a time you helped a client or customer with a challenging situation, what was the outcome?
- What do you enjoy most about working in a team and how do you make your colleagues feel valued?
**Applications close**: Tuesday 9th May
For any further discussion about the role, contact Whitney, Executive Administrator on (09) 985 2168
Position Description
