Administrator - Full-time

6 months ago

Christchurch, New Zealand Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

**Job Description**:
Position Title Administrator

Division / Department New Zealand

Reports To Operations Manager

Position Status (i.e. f/t, p/t, cas) Full time

Summary

The position of Administrator is to ensure that all client audio and booking requests are processed in a timely and professional manner so that it is ready for transcription team to complete. In addition, the Administrator will provide administrative support to the NZ Administration team.

Essential

**Responsibilities**:

- Processing of audio and orders_
- Receive and prepare audio through extracting from hard media, retrieving from upload servers and where necessary converting audio to a suitable format for transcription
- Troubleshoot audio problems including new file formats, conversion and quality issues
- Ensure that supporting materials are available for transcribers
- Create a job in the appropriate database for each client order
- Assign work to transcribers as required
- Telephone and Reception_
- Manage Reception and look after visitors
- Answer face-to-face customer queries, take briefs from clients, quote for jobs, take payment and organise receipts for the work provided
- Answer phone calls and transfer them to the appropriate person as necessary
- Client Liaison_
- Liaise with clients regarding audio recording options
- Liaise with clients when there are problems with either the audio or supporting documentation
- Confirm to client that audio has been received and the expected due date
- Advise clients of any delays or alterations to expectations in deadlines in quality of transcripts
- Assist clients when they are having problems transferring audio or receiving transcripts
- Return transcripts to clients as required
- Transcription Production_
- Create transcripts from audio files following style and quality guidelines provided
- Do final visual checks on completed transcripts
- Do final checks against audio on words/phrases marked inaudible in transcripts
- Proofread and consistency check documents
- Provide feedback to transcribers following prescribed guidelines
- Put multiple part transcripts together as a unified document/series of documents
- Additional duties to support the Administration team:_
- Complete copy typing in specified formats as required
- Ensure end of day reports are updated daily
- Update other admin reports as required
- Additional admin support to the NZ Administration team as needed

Minimum Requirements
- Able to professionally manage workload and conflicting priorities
- Strong attention to detail
- Exceptional English skills
- Excellent keyboard skills
- Confidence in Microsoft Word and working knowledge of other Office programmes
- Good organisational ability
- Ability to self-manage and prioritise
- Works effectively as part of a team, recognises areas where support is required and offers assistance
- Ability to effectively problem solve

Additional Requirements
- Is flexible and adaptable in approach
- Experience in audio transcription an advantage
- Some experience in proofreading or editing
- Takes an active role in personal development and frequently reviews individual objectives and attends training sessions as required
- Able to self-motivate and support other staff in the office

Minimum Education
- Good general education

Security Clearance
- Police clearance required. This will be arranged via Epiq

Positions that Typically Report to this Position

None

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

  • Receptionist/administrator- Part Time

    5 months ago

    Christchurch, New Zealand Ryman Healthcare Full time

    Are you a caring and organised person who loves to support others? Diana Isaac Retirement Village in Mairehau, Christchurch has an opportunity for you! - Varied, fast-paced and rewarding role - Fun, friendly and supportive team environment - Opportunities for career growth and development **About Ryman** At Ryman, we believe the measure of a full life is...

  • (Nz) Executive Assistant-Full Time-Recruitment

    2 weeks ago

    Christchurch, New Zealand Va Professionals Full time

    (NZ) Executive Assistant - FULL TIME - RecruitmentOur company is a Virtual Assistant company, and we love to help clients find the right VA for their businesses. We work with NZ, Australia, and American clients and are looking to take VAs all over the world in the future.At present, we are looking for that next extraordinary VA to join our ever-expanding...

  • Property Manager- Full Time

    4 weeks ago

    Christchurch, New Zealand Quinovic Full time

    Full time Add expected salary to your profile for insights Quinovic Merivale we are looking for a reliable and friendly professional with a burning desire grow your career while contributing to the development of the business.You have a sense of humor, are smart, energetic, have a strong work ethic and are conscientious; caring about quality and providing...

  • Property Manager- Full Time

    1 month ago

    Christchurch, New Zealand Quinovic Full time

    Full time Add expected salary to your profile for insights Quinovic Merivale we are looking for a reliable and friendly professional with a burning desire grow your career while contributing to the development of the business.You have a sense of humor, are smart, energetic, have a strong work ethic and are conscientious; caring about quality and providing...

  • (Nz) Executive Assistant-Full Time-Recruitment

    2 days ago

    Christchurch, New Zealand Va Professionals Full time

    (NZ) Executive Assistant-FULL TIME-RecruitmentOur company is a Virtual Assistant company and we love to help clients find the right VA for their businesses. We work with NZ, Australia & American clients and looking to take VAs to all over the world in the future.At present we are looking for that next extrondianry VA to join our ever expanding team.Your main...

  • Property Manager- Full Time

    4 weeks ago

    Christchurch, New Zealand Quinovic Full time

    Full timeAdd expected salary to your profile for insightsQuinovic Merivale we are looking for a reliable and friendly professional with a burning desire grow your career while contributing to the development of the business.You have a sense of humor, are smart, energetic, have a strong work ethic and are conscientious; caring about quality and providing...

  • Property Manager- Full Time

    4 weeks ago

    Christchurch, New Zealand Quinovic Full time

    Full time Add expected salary to your profile for insights Quinovic Merivale we are looking for a reliable and friendly professional with a burning desire grow your career while contributing to the development of the business.You have a sense of humor, are smart, energetic, have a strong work ethic and are conscientious; caring about quality and providing...

  • Property Manager- Full Time

    4 weeks ago

    Christchurch, New Zealand Quinovic Full time

    Full time Add expected salary to your profile for insights Quinovic Merivale we are looking for a reliable and friendly professional with a burning desire grow your career while contributing to the development of the business.You have a sense of humor, are smart, energetic, have a strong work ethic and are conscientious; caring about quality and providing...

  • Administrator

    1 month ago

    Christchurch, New Zealand Kirk Roberts Consulting Full time

    We have an exciting opportunity for an Administrator to join us on a 10-month fixed term contract to cover parental leave. If you thrive in a fast-paced environment, enjoy supporting and liaising with multiple teams and stakeholders, then we would like to hear from you. **About the role** As our Administrator, you will work closely with our Engineering...

  • Anatomical Pathologist Full Time

    5 months ago

    Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

    Kia hiwa ra! Kia hiwa!_ **Mō mātou | About us** Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring...

  • Anatomical Pathologist

    6 months ago

    Christchurch, New Zealand Te Whatu Ora Waitaha Canterbury Full time

    Kia hiwa ra! Kia hiwa! Mō mātou - About us Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring continuity...

  • Administration Manager

    5 months ago

    Christchurch, New Zealand JOYFUL RESTAURANT LIMITED Full time

    Administration Manager Location: Christchurch Full-time and Permanent Position Hourly Rate: $30.00 - $31.50, or based on experience Joyful Restaurant Limited in Christchurch is looking for an Administration Manager to manage and supervise our bakery store and bakery products factory administration systems. The Administration Manager will be responsible...

  • Pharmacist Full Time and Part Time Christchurch

    6 months ago

    Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

    **Multiple permanent positions available (2 x Rotational 1.0FTE and 1 x 0.5FTE), please indicate your preference in your cover letter**: - ** Utilise your skill and experience and grow your clinical skill within a passionate team of pharmacy professionals**: - ** NZ Registration as a Pharmacist is essential**: - ** Salary is APEX step 2- 7 based on...

  • Administrator

    3 months ago

    Christchurch, New Zealand Plunket Full time

    Join us to be the first point of contact introducing and connecting whānau with our nurses and wider Plunket services. We’re seeking the support of a **full time** **Administrator **(38 hours a week) to join our team on a permanent basis in **Christchurch**. This is a **Monday - Friday, 8.30am - 4.30pm **role. **Te Whiwhinga mahi | The opportunity** Our...

  • Office Administrator

    4 weeks ago

    Christchurch, New Zealand Quinovic Property Management Full time

    Office Management (Administration & Office Support) Full time About the role As an Office Administrator at Quinovic Property Management (Riccarton) , you will play a crucial role in supporting the efficient day-to-day operations of our Christchurch office. This newly created full-time position is an excellent opportunity to join a leading property management...

  • Office Administrator

    4 weeks ago

    Christchurch, New Zealand Quinovic Property Management Full time

    Office Management (Administration & Office Support) Full time About the role As an Office Administrator at Quinovic Property Management (Riccarton) , you will play a crucial role in supporting the efficient day-to-day operations of our Christchurch office. This newly created full-time position is an excellent opportunity to join a leading property management...

  • Hr Administrator

    4 weeks ago

    Christchurch, New Zealand Platinum Recruitment Full time

    HR Administrator Publication Date 26 / 09 / 2024 Location Christchurch Type Permanent / Full Time Sector HR & Recruitment HR - Assistant / Administrator Platinum Recruitment are excited to be working with this Christchruch based business as they are looking for a HR administrator to join their internal P&C team. The Human Resources Administrator is a key...

  • Office Administrator

    5 months ago

    Christchurch, New Zealand Fire Recruitment Full time

    Office Administrator Fire Recruitment is seeking an Office Administrator. You must be highly motivated and reliable with a proven history of working in Administration. You will be performing a variety of routine tasks and duties. Based in Hornby. You will need the following to succeed: - Great attention to detail. - General office administration...

  • Office Administrator

    1 month ago

    Christchurch, New Zealand Quinovic Property Management Full time

    Office Management (Administration & Office Support)Full timeAbout the roleAs an Office Administrator at Quinovic Property Management (Riccarton), you will play a crucial role in supporting the efficient day-to-day operations of our Christchurch office. This newly created full-time position is an excellent opportunity to join a leading property management...

  • Office Administrator

    4 weeks ago

    Christchurch, New Zealand Quinovic Property Management Full time

    Office Management (Administration & Office Support)Full timeAbout the roleAs an Office Administrator at Quinovic Property Management (Riccarton), you will play a crucial role in supporting the efficient day-to-day operations of our Christchurch office. This newly created full-time position is an excellent opportunity to join a leading property management...