Administrator - Full-time

7 months ago


Christchurch, New Zealand Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

**Job Description**:
Position Title Administrator

Division / Department New Zealand

Reports To Operations Manager

Position Status (i.e. f/t, p/t, cas) Full time

Summary

The position of Administrator is to ensure that all client audio and booking requests are processed in a timely and professional manner so that it is ready for transcription team to complete. In addition, the Administrator will provide administrative support to the NZ Administration team.

Essential

**Responsibilities**:

- Processing of audio and orders_
- Receive and prepare audio through extracting from hard media, retrieving from upload servers and where necessary converting audio to a suitable format for transcription
- Troubleshoot audio problems including new file formats, conversion and quality issues
- Ensure that supporting materials are available for transcribers
- Create a job in the appropriate database for each client order
- Assign work to transcribers as required
- Telephone and Reception_
- Manage Reception and look after visitors
- Answer face-to-face customer queries, take briefs from clients, quote for jobs, take payment and organise receipts for the work provided
- Answer phone calls and transfer them to the appropriate person as necessary
- Client Liaison_
- Liaise with clients regarding audio recording options
- Liaise with clients when there are problems with either the audio or supporting documentation
- Confirm to client that audio has been received and the expected due date
- Advise clients of any delays or alterations to expectations in deadlines in quality of transcripts
- Assist clients when they are having problems transferring audio or receiving transcripts
- Return transcripts to clients as required
- Transcription Production_
- Create transcripts from audio files following style and quality guidelines provided
- Do final visual checks on completed transcripts
- Do final checks against audio on words/phrases marked inaudible in transcripts
- Proofread and consistency check documents
- Provide feedback to transcribers following prescribed guidelines
- Put multiple part transcripts together as a unified document/series of documents
- Additional duties to support the Administration team:_
- Complete copy typing in specified formats as required
- Ensure end of day reports are updated daily
- Update other admin reports as required
- Additional admin support to the NZ Administration team as needed

Minimum Requirements
- Able to professionally manage workload and conflicting priorities
- Strong attention to detail
- Exceptional English skills
- Excellent keyboard skills
- Confidence in Microsoft Word and working knowledge of other Office programmes
- Good organisational ability
- Ability to self-manage and prioritise
- Works effectively as part of a team, recognises areas where support is required and offers assistance
- Ability to effectively problem solve

Additional Requirements
- Is flexible and adaptable in approach
- Experience in audio transcription an advantage
- Some experience in proofreading or editing
- Takes an active role in personal development and frequently reviews individual objectives and attends training sessions as required
- Able to self-motivate and support other staff in the office

Minimum Education
- Good general education

Security Clearance
- Police clearance required. This will be arranged via Epiq

Positions that Typically Report to this Position

None

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us



  • Christchurch, New Zealand Trade Assist Full time

    Woolston Location - Monday - Friday - Immediate Start Our client is looking for a Customer Service/Administrator on a Full time basis! This role will be for the next 2-3 months with the potential for this to be extended. **The role will involve**: - Answering customer calls and assisting over the phone - Data base Management - Dispatch support - Invoicing...


  • Christchurch, New Zealand Ryman Healthcare Full time

    Are you a caring and organised person who loves to support others? Diana Isaac Retirement Village in Mairehau, Christchurch has an opportunity for you! - Varied, fast-paced and rewarding role - Fun, friendly and supportive team environment - Opportunities for career growth and development **About Ryman** At Ryman, we believe the measure of a full life is...


  • Christchurch, New Zealand Va Professionals Full time

    (NZ) Executive Assistant-FULL TIME-RecruitmentOur company is a Virtual Assistant company and we love to help clients find the right VA for their businesses. We work with NZ, Australia & American clients and looking to take VAs to all over the world in the future.At present we are looking for that next extrondianry VA to join our ever expanding team.Your main...

  • Administrator

    2 months ago


    Christchurch, New Zealand Kirk Roberts Consulting Full time

    We have an exciting opportunity for an Administrator to join us on a 10-month fixed term contract to cover parental leave. If you thrive in a fast-paced environment, enjoy supporting and liaising with multiple teams and stakeholders, then we would like to hear from you. **About the role** As our Administrator, you will work closely with our Engineering...

  • Administrator

    4 weeks ago


    Christchurch, New Zealand Kirk Roberts Consulting Full time

    We have an exciting opportunity for an Administrator to join us on a 8-month fixed term contract to cover parental leave. If you thrive in a fast-paced environment, enjoy supporting and liaising with multiple teams and stakeholders, then we would like to hear from you. **About the role** As our Administrator, you will work closely with our Engineering...


  • Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

    Kia hiwa ra! Kia hiwa!_ **Mō mātou | About us** Te Whatu Ora, Health New Zealand, leads the day-to-day running of our health system across New Zealand, with functions delivered at local, district, regional and national levels. It weaves the functions of the 20 former District Health Boards into its regional divisions and district offices, ensuring...


  • Christchurch, New Zealand Echelon Group Full time

    Christchurch- No close date- Recruiting NowSign In - Payroll Administrator - Part Time Position- Central Location - Free Parking - 20-25 Hours Per Week - Flexibility Available - Gain Exposure to HR Administration Working for this business offers a fantastic flexible working environment in an organisation making a difference to the lives of Canterbury...

  • Administration Manager

    6 months ago


    Christchurch, New Zealand JOYFUL RESTAURANT LIMITED Full time

    Administration Manager Location: Christchurch Full-time and Permanent Position Hourly Rate: $30.00 - $31.50, or based on experience Joyful Restaurant Limited in Christchurch is looking for an Administration Manager to manage and supervise our bakery store and bakery products factory administration systems. The Administration Manager will be responsible...


  • Christchurch, New Zealand Sourced Full time

    Growing company on a steep trajectory - 20 hours per week and 3 days WFH each week - Great people and culture. Hornby location. - Growing company on a steep trajectory - 20 hours per week and 3 days WFH each week - Great people and culture. Hornby location **What our client can offer**:Our client is a fast paced, fast growing company that operates within...


  • Christchurch, New Zealand Te Whatu Ora – Health New Zealand Waitaha Canterbury Full time

    **Multiple permanent positions available (2 x Rotational 1.0FTE and 1 x 0.5FTE), please indicate your preference in your cover letter**: - ** Utilise your skill and experience and grow your clinical skill within a passionate team of pharmacy professionals**: - ** NZ Registration as a Pharmacist is essential**: - ** Salary is APEX step 2- 7 based on...

  • Administrator

    4 months ago


    Christchurch, New Zealand Plunket Full time

    Join us to be the first point of contact introducing and connecting whānau with our nurses and wider Plunket services. We’re seeking the support of a **full time** **Administrator **(38 hours a week) to join our team on a permanent basis in **Christchurch**. This is a **Monday - Friday, 8.30am - 4.30pm **role. **Te Whiwhinga mahi | The opportunity** Our...

  • Administrator

    5 days ago


    Christchurch, New Zealand Oceania Full time

    **The role** Oceania Middlepark on Sockburn, Christchurch is looking for a full time Administrator to join their dedicated team. The hours are 8.30am - 5.00pm Monday to Friday. **What you’ll be doing**: - Being the welcoming face of our business. - Taking ownership of administrative functions including reception - Ensuring the smooth running of service...

  • Office Administrator

    7 months ago


    Christchurch, New Zealand Fire Recruitment Full time

    Office Administrator Fire Recruitment is seeking an Office Administrator. You must be highly motivated and reliable with a proven history of working in Administration. You will be performing a variety of routine tasks and duties. Based in Hornby. You will need the following to succeed: - Great attention to detail. - General office administration...

  • Contract Coordinator

    7 months ago


    Christchurch, New Zealand Te Whatu Ora - Health New Zealand Waitaha Canterbury Full time

    **Mō te tūnga | About the role** We have a fixed term role available for an experienced Contracts Coordinator/Administrator to join our small team. This is a busy role for an upbeat, highly organised person and a chance to be part of the health system as we implement positive change for our community. We are looking for someone who has strong...

  • Business Administrator

    3 months ago


    Christchurch, New Zealand Nurse Maude Full time

    Are you looking for a change of pace? Perhaps you are keen to join a dynamic organisation, driven by strong values and a focus on providing excellent service in the health sector? Working as part of a large team, we are seeking a top performing administrator who has a passion for people, systems and problem solving. If you fit the bill, we would love to...

  • Contract Coordinator

    7 months ago


    Christchurch, New Zealand New Zealand Government Full time

    Mō te tūnga | About the role We have a fixed term role available for an experienced Contracts Coordinator/Administrator to join our small team. This is a busy role for an upbeat, highly organised person and a chance to be part of the health system as we implement positive change for our community. We are looking for someone who has strong communication...

  • Senior Administrator

    2 weeks ago


    Christchurch, New Zealand Treetech Specialist Treecare Ltd. Full time

    Administrative Assistants (Administration & Office Support)Full timeTreetech Specialist Treecare Ltd is one of New Zealand's leading arboriculture companies. Founded in 1996 by Chris Walsh who remains Managing Director to this day. Treetech's vision is to lead the way in urban forest management, while providing tree services that are second to none and...

  • Accounts Administrator

    3 months ago


    Christchurch, New Zealand Christchurch Airport Full time

    Competitive market salary and benefits incl. insurance and carparking - Flexible work opportunities in a collaborative, inclusive environment - We support you to thrive through professional development As a member of the Finance team, you will thrive on being responsible for delivering exceptional financial services the support our mission, vision and...

  • Property Administrator

    7 months ago


    Christchurch, New Zealand CBRE Full time

    **Property Administrator** **Job ID** - 166776**Posted** - 08-May-2024**Role type** - Full-time**Areas of Interest** Administrative **Location(s)** Christchurch - Canterbury - New Zealand **Why CBRE?** CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best &...

  • Project Administrator

    6 months ago


    Christchurch, New Zealand Safe Power Services Limited Full time

    Process orientated? Meticulous in your attention to detail? Able to juggle several balls at one time? Do we have a challenge for you! This role provides project administration support to Safe Power Services and its customers by coordinating and collating the required information to schedule jobs for the field team. **Job requirements**: - Project...