Team Member

2 weeks ago

North Shore City Auckland, New Zealand Auckland Council Full time

**Help us get "More Aucklanders more active, more often”**:

- **Enjoy free use of Centre facilities plus a range of other benefits**:

- **Great development pathway and multiple opportunities within Auckland Council**

**He angitūtanga: The opportunity**

Aucklanders to be more active. You only get one chance to make a fantastic first impression and our Customer Support Team are the people that make it happen when Aucklanders visit our Centres.

Working as a Customer Support Representative at Takapuna Pool and Leisure Centre, right from the first smile you will be responsible for ensuring an effective and professional frontline service to our diverse customer base, dealing with a wide range of inquiries, both face-to-face and on the phone. You will find that no day is the same

It is a 16-hour permanent part time role. Shifts below:

- Friday: 1PM - 9.30PM
- Saturday: 10AM - 6.30PM OR 12.15NN-8.45PM (This is to be confirmed and might potentially change)

Our centre operates 7 days a week from 5:30am to 9:30pm, reliability, and commitment to working early, late and weekend shifts are crucial.

**He kōrero mōu: About you**

You will have proven administration and communication skills, as well as the ability to use your initiative to resolve problems and satisfy your customers' needs.

You’re outgoing and enthusiastic nature, combined with a passion for delivering excellence in customer service, is the key to success in this role.

**Ngā āhuatanga kei a mātou: What we offer**

We aim to upskill and progress your career, so if you wish to train and take on other functions within our centres such as Learn to Swim Instructor, Fitness Instructor or Recreation Assistant opportunity is there

As a Team member, you can also pick up extra shifts if you are hired into a part-time position, both in the centre you were first hired to work in, or others.

You’ll have access to a range of fantastic Auckland Council benefits, including the option of a Zoo pass and a range of partnership discounts. And as a Leisure Centre employee, you will enjoy free use of the facilities.

**You can find the position description** here** *Official role title is Team Member

**Pay rate: $26 per hour**

**Applications close Thursday 27 June 2024

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