Lead Consultant Learning

3 days ago

Auckland City, New Zealand Rabobank Full time

Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients.

Our purpose is clear: we enable our clients to feed the world sustainably. Our commitment to our employees and customers is at the heart of everything we do.

Job Overview/Purpose:
As an impactful Senior Learning Consultant CBNZ working within the HR team NZ, and the regional People, Culture and Talent Team, you will lead the learning and development advice and solutions, including technical capability for our people in Country Banking New Zealand (CBNZ) community and wider NZ business.

Core priorities include:

- Developing skilled and capable people
- Supporting people development
- Supporting talent management
- Embedding a learning and performance culture across business units

Through our Australia & New Zealand Rabobank business & people strategy framework we implement value add solutions, practices and processes that facilitate the achievement of the organisations goals. Conducting learning needs analysis, solution design, program development and facilitation and coaching of Learning & Development programs to address business, performance, team and capability gaps within our business units and teams. Advise the business on training plans, communication & prioritisation.

Context of Job:
The HR NZ team delivering on the People Plan for NZ across HR, learning and development. People, Talent and Culture sits within the wider RANZ Human Resources Division.

The team oversees a number of key functions including: learning support and initiatives; development of leadership capability of our people; development of technical capability of our people; strategic planning for our workforce; embedding the principles of diversity & inclusion throughout the organisation. In undertaking these activities, the team contributes to a number of the key strategic priorities of Regional, Australia and New Zealand including “Empower employees who live the standards”, “Leverage our knowledge and network to drive our impact” and “Being commercial and in control (everyone, at all levels)”.

The Senior Learning Consultant CBNZ will make a valuable contribution to the team’s activities, in particular those that relate to learning initiatives.

Country Banking NZ employees located in Regional offices (Agribusiness Analysts, Area Administration Analyst and Agribusiness Associates) deal with a number of systems and processes in their day to day work and these areas have been identified as a key need for ongoing up-skilling.

There are a number of systems development changes underway that will have a learning and upskill component to them. Changes are driven and managed from projects generally based outside New Zealand and this role will need to be across these updates on behalf of the NZ business.

Employees work with and in principle collaborate nationally to support a large network with a total staff number of approximately 521 employees in Rabobank New Zealand.

The challenge of the role is to enhance staff systems skills/knowledge and end to end process skills to deliver improved efficiencies for our clients.

The role will involve extensive travel with several days stay in offices/regions across NZ throughout the year. There may also be some travel to Australia.

The Senior Learning Consultant CBNZ will have sound training, facilitation and delivery skills. It is preferable the Senior Learning Consultant CBNZ has several years' experience in banking sector in a similar role delivering training.

Deep existing knowledge of the CBNZ Agri banking roles requirements and familiarity with our clients, culture and practices would be invaluable in gaining trust and having influence at the office/regional level and be a key factor in successful transfer of the training contents/knowledge. Sound knowledge of Country Banking skills, processes and systems supports capability solutions with the right outcomes.

Key Responsibilities and Accountabilities:

- Operates with a One-Rabo and One HR Team approach. Constructively contributes to the HR NZ, and People Development and Strategic Workforce Management Team.
- Develop and lead a learning strategy for Country Banking New Zealand with the Leadership, learning Manager.
- Contribute to the Rabobank New Zealand Graduate programme, supporting the programme manager in the delivery of workshops, technical content and programme requirements
- Develop on the job induction solutions to support managers and new starters in Country Banking New Zealand.
- Undertake training needs analysis for CBNZ and other function as required and identify job families, career pathways and skils required for the future
- Conducts training needs analysis by collecting information pertaining to work procedures, work flow, clients and reports; understanding job-specific functions and

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