Transhipment Coordinator

**Company Description**
Neptune Pacific Direct Line (NPDL) is experiencing a period of significant transformation. Formed in 2020, Neptune Pacific Line acquired Pacific Direct Line, bringing together two of the South Pacific’s top shipping and logistics companies to support the full supply chain of our customers in the region. NPDL is part of The Wonderful Company headquartered in Los Angeles, CA. Its other companies include FIJI Water, Justin and Landmark Vineyards, Vintage Nurseries, Wonderful Citrus, Wonderful Pistachios, Teleflora, POM Wonderful and Suterra.

Join our dynamic Transhipment team, where we take pride in managing cargo flowing through New Zealand borders with precision and speed. As a **Transhipment Coordinator -** reporting directly to the Transhipment Lead - you'll play a pivotal role in orchestrating the final leg of the journey to the Pacific Islands.

As the primary contact for all transhipment bookings, you'll be at the forefront of our operations, ensuring a seamless process and outstanding customer experience. **This exciting opportunity is a 12-month fixed-term contract, covering parental leave.**

In this role, you'll actively contribute to the day-to-day operations by spearheading initiatives to continuously improve and elevate the customer experience. Collaboration is key, and you'll work closely with various departments within NPDL and engage with principals to guarantee the smooth and efficient processing of all transhipment services.

**In this role, your responsibilities will include**:

- Managing transhipment cargo flows from origin to final destination, including all FIJI Water connections
- Managing relationships with shippers, liaising on pricing, vessel connections and cargo releases
- Coordinating and managing bookings, updating rates & manifesting for various trades
- Managing transhipment port shuttle moves, customs clearance and local transport
- Submitting container equipment moves and pre-alerts details
- Ensuring trade specific timelines are met for documentation in advance of the vessel’s arrival date
- Ensuring uplift reports are sent as soon as vessel has sailed
- Processing all express releases and assisting with export documentation
- Updating of all vessel voyage details and uploading vessels into ERP
- Other duties as required

**Qualifications** Here’s what you’ll bring to the table**:

- Previous experience in a similar position within shipping/freight (advantageous)
- Experience with CargoWise desirable
- Tertiary studies in management / business administration with supply chain desirable
- Intermediate proficiency with Microsoft Office Suite
- Strong technical skills and the ability to adapt and learn quickly

You are someone who possesses excellent communication skills, effortlessly building rapport with both internal and external stakeholders. In our search for the right fit, resilience is a key attribute we value in a detail orientated team player. Your ability to demonstrate a high level of commitment and work effectively with mínimal supervision is essential. Join us in a role that combines detailed processes with individual initiative, contributing to the success of our team and the organisation as a whole.

**Additional Information** Our NPDL Contribution**:

- Competitive benefits package.
- Hybrid working model.
- Opportunity for development and internal mobility.
- Wonderful Giving - allows you to donate company money to causes of your choice
- Wonderful Neighbor - spend a day in the community helping with various service projects
- Company focused on wellness and health.

If you are someone who enjoys a fast-paced environment, within a dynamic and friendly team, this could be the role for you.

**#LI-LM1** **#LI-Hybrid**

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