Software Test Engineer

5 months ago

Auckland City, New Zealand Probe CX Full time

**Convai Profile**:
Convai is a Probe CX company specialising in automated intelligent conversation systems for call centres. Our flagship solution, Oration, utilises artificial intelligence to automate conversations and improve customer experience and call centre efficiencies. With Oration, contact centres can deliver full natural language call routing solutions with no technical capability required.

Our experienced team is dedicated to enabling better conversations for contact centres, making every conversation count. With the backing of Probe Group, we continue to deliver innovative solutions to meet the industry's needs now and in the future.

**Role Description**:
This is a full-time remote role for a Software Test Engineer at Convai. As a Software Test Engineer, you will be responsible for the development and maintenance of manual and automated test suites. Your day-to-day tasks will include test planning and design, test execution, defect management, and documentation.

**Key Skills and Experience**:

- Proficiency in test management software
- Familiarity with automated testing tools
- Strong analytical and problem-solving skills
- Excellent attention to detail and a focus on delivering high quality outcomes.
- Ability to work independently and remotely

**Qualifications**:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field
- 2+ years experience in a software testing role

**Technologies we use**:

- IVR, Chatbots
- AWS serverless services
- GIT, JIRA, Confluence

**_ Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive._**

**_ At Probe CX equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating you and your 100%_

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