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Quality Assurance Practice Lead

1 month ago

Mangere, New Zealand Foodstuffs North Island Full time

**About Us**

You know New World, PAK’nSAVE and Four Square, right? That’s us We are one of NZ’s biggest companies, you just don’t know it, because in true Kiwi style - we are humble about it (apart from right now maybe) Our Support Centre is 1,000 people strong, which includes 300+ IT employees, who all play a vital role in supporting our network of 330+ stores across the North Island. We serve over 1.3 million customers every week in the most awesome little country in the world

**About the role**

Do you have a passion for Quality Assurance and love seeing projects through from ideation to high-quality delivery? Want to work for a leader in New Zealand’s grocery retail and wholesale space? Join Foodstuffs North Island (FSNI) - where we don’t just believe in quality, we live it

**What You’ll Be Up To**:
**Delivering Strategic Leadership**: You’ll build a culture where QA is second nature, championing best practices, industry trends, and a continuous improvement mindset.

**Creating Operational Excellence**: From creating test plans to guiding QA engineers across our agile squads, you’ll ensure that every project and every product meets our high standards for quality.

**Financial Savvy**: Represent QA in financial planning sessions, manage costs for staffing and software, and make strategic investments in our tools and capabilities.

**Collaboration and Mentorship**: You’ll work hand-in-hand with Agile and Delivery Practices, supporting QA leads and inspiring them to improve and innovate.

**Hands-On Innovation**: Not afraid to roll up your sleeves, you’ll showcase best practices, dive deep into QA activities, and champion test automation across the FSNI ecosystem.

**About you**

With a strong foundation in Quality Assurance, you’ll bring at least seven years of experience in testing, including three in a leadership role. You have a wide breadth of experience on what food quality assurance looks like for solutions across a wide range of technology stacks, from ERP and CRM like SAP and Salesforce to traditional web and mobile development. Your communication and interpersonal skills enable you to connect seamlessly with both technical and non-technical stakeholders, navigating complex, fast-paced environments with ease.

You thrive in agile settings, with a proven ability to lead by example, dive into the details when needed, and inspire a collaborative culture of support, coaching, and personal growth. Your background in test automation means you’re always thinking about efficiency and improvement, and you have the planning, organizational skills, and strategic mindset to drive impactful QA initiatives.

Here’s a glimpse of what sets you apart:

- Strong logic and systems thinking, with a knack for identifying risks and roadblocks.
- Ability to negotiate and align on outcomes with key business owners and sponsors.
- A commitment to innovation and staying up to date on industry best practices, particularly about how QA needs to keep up with the adoption of modern, Agile delivery practices and modern leadership
- Proven experience in leading a quality assurance practice (including managing large teams) across a diverse IT landscape.
- Passionate about quality assurance, continuous improvement, and leading with integrity.

**What's in it for You?**

In return, we offer a competitive salary package, including fully subsidised health insurance, flexible working arrangements, free parking, participation in the company superannuation fund, birthday leave, and long service leave Additionally, we provide abundant learning and development opportunities to help drive your career forward.

At FSNI, we’re more than just a workplace - we’re a community. Join a high-performing IT team committed to innovation and exceptional quality, with endless opportunities to grow. Be part of a culture that values empowerment, teamwork, and delivering excellence to our customers

**Experience awesome. Achieve awesome. Be awesomely you.**

LI-AV1