Lead Product Manager

2 months ago


Auckland City, New Zealand Serko Ltd Full time

SSerko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal-opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact.

**Requirements**:
The Lead Product Manager plays a pivotal role in shaping and executing the product vision and strategy at Serko. As a senior member of the product organisation, you bring a deep understanding of product, business strategy, market dynamics and leadership to guide large-scale product initiatives across multiple streams.

A strong background in the Travel domain or TMC industry combined with a solid understanding of technology products is essential for this position.

**What you will be doing**
- Develop and communicate a clear product vision aligned with Serko's business goals and market trends
- Identify and validate market opportunities and user needs to develop a holistic product strategy and road map that supports a wider portfolio-level strategy
- Conduct market research, and competitive analysis and gather customer feedback to inform product decisions
- Collaborate with cross-functional teams to ensure alignment and effective execution of the product roadmap
- Monitor progress, manage risks and adjust plans as necessary to deliver product on time and within budget
- Lead and mentor a team of Product Managers and Associate Product Managers, providing guidance, coaching and fostering their professional development
- Set clear goals and expectations for the tea, ensuring alignment with organisational objectives.

**What you will bring**
- Proven track record of leadership in product management with experience in guiding successful product launches and leading cross-functional teams
- Deep understanding of product management principles and best practices, with proven experience in market analysis, product strategy development and product lifecycle management
- Strong Travel domain knowledge in a SaaS environment
- Strong leadership and influencing skills with experience leading cross-functional teams
- Excellent communication, presentation and interpersonal skills with the ability to effectively convey complex concepts to diverse audiences
- Analytical mindset with proficiency in data analysis and interpretation using insights to drive product decisions and measure impact
- Skilled facilitator. Ability to get the best from others while asking tough questions.

**Benefits**

At Serko we aim to create a place where people can come and do their best work. Offering competitive benefits that support you as an individual.

Some of the benefits of working at Serko are:

- A competitive base salary and discretionary incentive plan based on individual and company performance
- KiwiSaver: covered with employee contributions match up to 3% of salary, and life insurance.
- Health & Wellbeing: Discounted Southern Cross Health Insurance, access to confidential support, guidance and counselling service, wellbeing and voluntary leave, and free flu shots.
- Parental Leave Coverage: 20 weeks on full pay, return-to-work support, plus partners 3 weeks of paid leave.
- Focus on development: Access to a learning & development platform, committed budget and opportunity for you to own your own career pathways.

**How to Apply**:
Serko is an NZ Immigration Accredited employer and holds the NZ Advanced GenderTick Accreditation.


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