Patient Support

7 months ago

Nelson, New Zealand Nelson Marlborough District Health Board Full time

Te Whatu Ora Health New Zealand (Nelson Marlborough) formally NMDHB
- Casual positions working as required (24/7 shift rotation)
- Earn $23.50 to $28.18 per hour plus penal rates for nights, weekends & public holidays
- Do you have the skills to de-escalate difficult situations?
- Primary location: Nelson Hospital

**Ngā mōhiohio e pā ana ki tēnei mahi (About this position)**

Hospitals are here to help people, but it takes a great team beyond the Doctors and Nurses to keep things running smoothly and ensure everyone is well looked after. Here at Nelson Hospital an important part of making this happen relies on having an awesome Patient Support & Security team on site at all times. And that’s where we think you could have a great role to play.

We are looking for people who can assist our teams to ensure that we continue to provide a welcoming and safe environment for the Emergency Department, Inpatient Mental Health Unit and our Older Persons’ Mental Health Unit at Alexandra Hospital in Richmond. As a Patient Support and Security Worker you will focus on working with staff to best meet the needs of patients and their whānau accessing our services.

As this is a casual position, there are no fixed/guaranteed hours of work. However, the more available you are the more shifts you'll be offered.

**Ko wai he kaitono tōtika? (Who is an appropriate applicant?)**

You will be the type of person who works in a rational and calm manner and who has the skills and experience to effectively de-escalate difficult situations and promote a safe and therapeutic environment. You will be able to relate well to patients and their visitors. You will be able to work with the clinical team and follow directions.

Previous experience in security, or a related industry is preferred. However, this is not essential as training will be provided.
- Additionally,_ you will have:_
- empathy and a non-judgmental attitude towards patients and members of the public
- the ability to relate with ease to people from a variety of different cultures and backgrounds
- the ability to recognise and pass on issues that may affect patient welfare
- a good level of physical fitness and mobility.

Please read the associated position description (available on our Careers site) to gain a full overview of the role.

**Ā mātou rōpū (About our team)**

Te Whatu Ora (Nelson Marlborough) is the main health provider for Te Tau Ihu, the top of the south. Nearly 3,000 strong, we are Nelson and Marlborough’s largest employer, which means the opportunities here are endless. Our main locations are Nelson and Wairau Hospitals, and the Richmond and Marlborough Health Hubs, but we are spread across the region and service all parts of the community. Our work can be challenging, but we are up for it. We have a great team and we work hard to make a difference. We value integrity, innovation, respect and teamwork.

**Ngā huanga o tēnei mahi (The benefits of this position)**

**Me pēhea ahau e tono ai? (How do I apply?)**

N23-394

Applications close: Open until filled. _Applications will be reviewed as received._

Te Whatu Ora strongly endorses Te Tiriti o Waitangi.
- He waka eke noa. We are all in this together._

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