Retail Supervisor

6 months ago


New Zealand Walond Limited Full time

Walond Limited is looking for a Retail Supervisor to join our team in Tauranga.

**Responsibilities**:
Provide excellent customer service through customer engagement and product
knowledge and advice.
Drive sore sale performance, profitability and customer satisfaction through
excellent customer service and sales techniques
Act as a role model to improve store staff capability in customer service and sales
techniques
Support the store staff with customer complaints, escalating complaints to the
Store Manager if necessary.
Assist the Store Manager to ensure the smooth running of the store by
communicating with internal departments on product supply, orders, delivery
arrivals etc.
Periodically manage the store during times when the Store Manager is absent, for
example leave and non-working days.
Assist the Store Manager with store budgets, financial records, cash and payment
systems in accordance with company policies and procedures.
Assist with the upkeep and condition of all store equipment, fixtures and fabric.
Assist with the management and maintenance of the IT and other essential in-store
systems.
Liaise with external agencies and authorities as necessary, including advertising,
PR, recruitment, training, fire services, police, local council, health and safety inspectors.

Requirements and skills
- Three yearsexperiences required.
- Flexible to work with a rotating roster, including late nights, weekendsandpublic holidays
- Hard-working and willing to learn attitude
- Can work under pressure and without supervision
- Good communication and customer services

**Benefits**:

- Pay rate start $29.66-$32/hour based on experience
- Guaranteed minimum 30 hours per week, maximum 45 hours per week
- Supportive working environment
- Permanent full-time position, on the job training provided to the right

How to apply

Applicants should have NZ Residency or Citizen
Please tell us your visa status on your CV


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