Change Manager
7 days ago
**Change Manager**
**-**
**NEW12953**
- Britomart location and work from home flexibility
- Great banking benefits + 10% superannuation on top of your salary
- Develop your career with Westpac
For our people to deliver great customer outcomes, we need to enable our people to be ready, willing and able to adopt changes in our business. This role will sit in the Change Centre of Excellence, an enterprise-wide function that focuses on maximising the adoption of change so that the expected benefits can be realised. By joining us, you will work alongside a diverse range of other change practitioners.
**Mō te Tūranga | About the Role**
To ensure our people have a great experience of change, you will lead, design, deliver, coach and embed change across many, varied and dynamic business areas across the bank. You will support the delivery of technology solutions to support our customer’s aspirations or operational excellence within the organisation.
We’re looking for someone with exceptional change management skills and experience who has held positions in large and complex organisations. Ideally, you would have experience delivering cultural transformation around shifting mindsets and behaviours to align with business strategy that is focussed directly on our customers and our people’s end-to-end experience. Experience working in a banking environment, technical or digital change and or alongside customer facing people would be an advantage.
Key components of the role include:
- Enabling stakeholders to deliver great customer outcomes through change adoption plans that includes assessment and measurement of change impacts, risks, people readiness, transition and embedding of the change.
- Building change management capability within the squads who are initiating changes.
- Change leadership and ability to coach others.
- Contributing to change management craft development.
**Me aha ahau kia angitu? | What do I need to be successful?**
Building trust and developing sustainable relationships to take people on the journey of compelling change with you is what you do every day. You will also know how to drive decisions, challenge when needed to achieve better outcomes and bring clarity to ambiguity. Navigating through complex and difficult situations is key in this position as are your exceptional communication and influencing skills and ability to think on your feet.
You are familiar with Agile practice and well-attuned to working collaboratively in cross-disciplinary teams alongside other crafts such as Business Analysis, Experience Design and Programme Management.
You are organised, have an eye for detail and feel at ease juggling multiple priorities to deliver at pace. We’re looking for people with the skills and ability to think both strategically and tactically, who enjoys a role where no two days are the same.
This means you are focused on problem-solving and are able to adjust your approach depending on what will add the most value for our people.
You’ll love working with people and have the perfect balance of empathy, resilience and drive to deliver, while keeping the best customer outcomes top of mind.
**Westpac Hei Wāhi Mahi | Working at Westpac**
You’ll be joining a dynamic team with a fantastic culture where diversity is openly celebrated, and you’ll be challenged and supported to achieve personal and business goals. Expect a work environment that is highly collaborative, fast-paced, inclusive, and progressive - with no two days the same
In addition to the appropriate experience and capabilities, the alignment of your values is essential. We’re a company who are progressive, we’re committed to continuous improvement, we’re actively involved in the community, and we nurture a culture that celebrates diversity. We’ve been awarded the rainbow tick accreditation, we promote, and support flexibility and we’re listed as one of the top 50 employers in the world for women.
Now more than ever we are committed to leading by example to help New Zealanders succeed - because together, we are greater.
**Nā mātou te rourou | What you’ll get**
- We offer flexible working arrangements (work from home & office)
- 4 weeks standard holiday + 5 additional days of wellbeing leave
- Purchased leave options up to 4 weeks per year
- Banking benefits and insurance discounts
- Career growth - we promote internal capability; we have programmes that recognise star performers
- Market leading superannuation and Kiwi Saver options
- Environmental and community care programmes
- Staff matching gifts - matching your donations to charities
- Generous parental leave - and top up government paid parental leave
- School holiday subsidy - help you balance work and family during school holidays
**Whangai ka tupu ka puawai |That which is nurtured, blossoms and grows.**
**Mahi tahi tātou, kaha ake tātou | Together Greater.**
LI-KT
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