Reservations Manager

3 months ago

Christchurch, New Zealand Crowne Plaza Hotels & Resorts Full time

Crowne Plaza Christchurch is an IHG hotel located in the heart of downtown Christchurch, right opposite Victoria Square and just a short walk from significant local attractions. With a contemporary style and design, we offer hotel accommodation with sweeping views over the city and beyond, and an outstanding guest experience.

We’re a people powered business, and our people philosophy is simple: wherever you are in your journey with IHG, you will always have room to belong, grow and make a difference.

We’re looking for a Reservations Manager to join our team.

**Your day to day**

Reporting to the Director of Sales & Marketing, you'll manage the day-to-day operations of the Reservations department and execute operational plans to meet Hotel sales targets. As Reservations Manager, you will:

- Manage the daily operations of reservations
- Actively contribute to yield management, inventory management and revenue generation
- Provide current, accurate information on both the internal reservation situation and the external market with which the hotel operates.
- Lead, coach and support the team that looks after all FIT reservations and group enquiries

**What we need from you**
- Two years experience in Hotel Reservations with at least 6 months supervisory experience.
- Excellent communication and interpersonal skills, with enthusiasm to work as a team to provide a high level of service to all guests
- Comprehension of hotel Property Management Systems and revenue management principles
- Strategic and tactical thinker - ability to develop strategic plans, establish goals and objectives, set performance targets and deliver projects on time, strong reasoning and problem-solving skills.
- Tertiary qualification in Hotel Management, Business Administration or similar.

**What you can expect from us**

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life
- A range of work-life benefits including paid birthday leave, proactive wellness leave, and more
- Competitive rate
- Generous employee benefits including IHG Room Discounts at over 6,000 hotels worldwide

Your career journey will be supported through our lifelong development program, IHG career milestone celebrations, and transfer of entitlements as you move and grow with IHG. In addition to the always-popular hotel perks like accommodation and food & beverage discounts, our discount retail platform makes your pay go even further.

**To apply, please submit your Resume and Cover Letter. Please note only applicants with current valid NZ working rights will be considered.**

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

  • Reserves Operations Manager

    4 weeks ago

    Christchurch, New Zealand LGJobs Full time

    **About the role** Reporting to the Head of Operational Delivery the Reserve Operations Manager is a leadership role responsible for the Reserves team, creating and sustaining a team environment that is supportive and encouraging. - Providing leadership, support and advice around management, maintenance and associated services to Council's parks, reserves,...

  • Reserves Operations Manager

    3 weeks ago

    Christchurch, New Zealand Lgjobs Full time

    About the role Reporting to the Head of Operational Delivery, the Reserve Operations Manager is a leadership role responsible for the Reserves team, creating and sustaining a team environment that is supportive and encouraging. Providing leadership, support, and advice around management, maintenance, and associated services to Council's parks, reserves,...

  • Reserves Operations Manager

    2 weeks ago

    Christchurch, New Zealand Lgjobs Full time

    About the roleReporting to the Head of Operational Delivery, the Reserve Operations Manager is a leadership role responsible for the Reserves team, creating and sustaining a team environment that is supportive and encouraging. Providing leadership, support, and advice around management, maintenance, and associated services to Council's parks, reserves,...

  • Reserves Operations Manager

    2 weeks ago

    Christchurch, New Zealand Lgjobs Full time

    About the role Reporting to the Head of Operational Delivery, the Reserve Operations Manager is a leadership role responsible for the Reserves team, creating and sustaining a team environment that is supportive and encouraging.Providing leadership, support, and advice around management, maintenance, and associated services to Council's parks, reserves,...

  • Reservations Sales Agent

    1 week ago

    Christchurch, New Zealand Accorhotel Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservations Sales Agent

    2 weeks ago

    Christchurch, New Zealand Accorhotel Full time

    Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reservations Sales Agent

    2 weeks ago

    Christchurch, New Zealand Accorhotel Full time

    Company DescriptionWhy work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Reserve Combat Engineer

    5 days ago

    Christchurch, New Zealand Cgr Services Full time

    Skip to section :About the role Career progression and training Salary and benefits Entry requirementsService ArmySpecialisation Army ReserveLocation Auckland Manawatu Wellington ChristchurchInitial daily rate $176About the roleCombat Engineers provide the New Zealand Army with vital combat engineering support. As a Combat Engineer in the Army Reserve, you...

  • Reserve Combat Engineer

    5 days ago

    Christchurch, New Zealand Cgr Services Full time

    Skip to section : About the role Career progression and training Salary and benefits Entry requirements Service Army Specialisation Army Reserve Location Auckland Manawatu Wellington Christchurch Initial daily rate $176 About the role Combat Engineers provide the New Zealand Army with vital combat engineering support. As a Combat Engineer in the Army...

  • Reservations Sales Agent

    3 weeks ago

    Christchurch, New Zealand AccorHotel Full time

    **Company Description** Why work for Accor?** We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Reserve Legal Officer

    3 weeks ago

    Christchurch, New Zealand CGR Services Full time

    Career progression and training Entry requirements As a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy law. Service Navy Specialisation Naval Reserve Location Auckland, Tauranga, Wellington, Christchurch, Dunedin Initial daily rate $231 About the...

  • Reserve Legal Officer

    2 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    Career progression and training Entry requirements As a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy law.Service Navy Specialisation Naval Reserve Location Auckland, Tauranga, Wellington, Christchurch, Dunedin Initial daily rate $231 About the role...

  • Reserve Legal Officer

    3 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    Career progression and training Entry requirementsAs a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy law.Service NavySpecialisation Naval ReserveLocation Auckland, Tauranga, Wellington, Christchurch, DunedinInitial daily rate $231About the roleLegal...

  • Reserve Legal Officer

    3 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    Career progression and training Entry requirements As a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy law. Service Navy Specialisation Naval Reserve Location Auckland, Tauranga, Wellington, Christchurch, Dunedin Initial daily rate $231 About the role...

  • Reserve Legal Officer

    2 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    Career progression and training Entry requirementsAs a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy law. Service NavySpecialisation Naval ReserveLocation Auckland, Tauranga, Wellington, Christchurch, DunedinInitial daily rate $231 About the roleLegal...

  • Reserve Combat Engineer

    3 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    About the roleCombat Engineers provide the New Zealand Army with vital combat engineering support. As a Combat Engineer in the Army Reserve, you will be trained across a variety of different specialist skills within our five engineering pillars including explosive demolition, bridge construction, mine clearance, small boat handling, and establishing water...

  • Reserve Combat Engineer

    3 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    About the role Combat Engineers provide the New Zealand Army with vital combat engineering support. As a Combat Engineer in the Army Reserve, you will be trained across a variety of different specialist skills within our five engineering pillars including explosive demolition, bridge construction, mine clearance, small boat handling, and establishing water...

  • Reserve Combat Engineer

    2 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    About the roleCombat Engineers provide the New Zealand Army with vital combat engineering support. As a Combat Engineer in the Army Reserve, you will be trained across a variety of different specialist skills within our five engineering pillars including explosive demolition, bridge construction, mine clearance, small boat handling, and establishing water...

  • Reserve Combat Engineer

    2 weeks ago

    Christchurch, New Zealand Cgr Services Full time

    About the role Combat Engineers provide the New Zealand Army with vital combat engineering support.As a Combat Engineer in the Army Reserve, you will be trained across a variety of different specialist skills within our five engineering pillars including explosive demolition, bridge construction, mine clearance, small boat handling, and establishing water...

  • Reservations Agent

    5 months ago

    Christchurch, New Zealand Hind Management Full time

    **About the Role** Join our team at Novotel Christchurch Airport! We are currently seeking a Reservations Agent with great attention to detail to join our team. This is a full-time permanent role. **Key Responsibilities** - Have knowledge of the entire Accor Reservation Procedures - Responsible for implementation of all AccorHotels reservation policies and...