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Bar and Restaurant Manager

1 month ago

Auckland City, New Zealand 3R GLOBAL LIMITED Full time

**Key Responsibilities**:

- Oversee all operations of the bar and restaurant, ensuring efficient and high-quality service.
- Lead and manage the team, including hiring, training, scheduling, and performance management.
- Maintain excellent customer service standards and ensure guest satisfaction.
- Develop and implement strategies to increase revenue and optimize profitability.
- Monitor inventory levels and place orders to ensure timely stock replenishment for the bar and kitchen.
- Ensure compliance with health, safety, and hygiene standards.
- Handle customer complaints and resolve any issues in a professional manner.
- Oversee cash management and daily financial reporting.
- Coordinate with kitchen staff to ensure timely and accurate food service.
- Create and update menus in collaboration with chefs, and ensure the bar offers a diverse beverage selection.
- Manage marketing initiatives to attract customers and promote events.

**Qualifications and Experience**:

- NZQF Level 4 qualification or at least 3 years of relevant experience.
- A manager’s certificate is required.
- Strong knowledge of the hospitality industry, including bar and food service operations.
- Fluent in English with strong communication skills. Experience with slot machine operations is a bonus.
- Excellent leadership and people management skills.
- Strong financial acumen, with the ability to manage budgets and increase profitability.
- Knowledge of health, safety, and hygiene regulations.
- Exceptional communication and problem-solving skills.
- Ability to work under pressure and manage a fast-paced environment.
- A passion for hospitality and customer service.