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Clinic Manager

4 months ago

Canterbury, New Zealand Stellar Full time

**Contract Type**:

- Contractor**Location**:

- NZ - Canterbury - South Island**Industry**:

- Healthcare & Medicine**About the Company**:
Our client is a comprehensive healthcare provider specialising in osteopathic treatment for a wide range of injuries and pains. They offer a holistic approach to pain management, focusing on treating the root cause rather than simply masking symptoms with medication. With a commitment to personalised care, their team of dedicated osteopaths ensures hands-on treatment to help patients achieve a pain-free life, without over-reliance on medication or accepting age-related explanations for injuries.

**About the Role**:
We're seeking a dynamic clinic manager to oversee day-to-day operations, driving clinic growth and upholding our core values. This is an excellent opportunity for a one-year fixed-term contract covering maternity leave, starting in mid-July 2024, with a flexible work schedule of 25-30 hours per week from 8am to 1 or 2pm, Monday to Friday. Additionally, this includes a 4-week training period in June 2024, with the contract running until mid-July 2025.

**Key Responsibilities**:

- Lead and oversee daily clinic operations with a focus on excellence.
- Act as the friendly face and professional voice of the clinic, delivering exceptional service to patients and families.
- Manage patient bookings efficiently using Cliniko, proactively handling cancellations and maintaining a full appointment schedule.
- Handle financial transactions accurately, including pursuing outstanding invoices and supporting clinic growth through innovative marketing strategies.
- Maintain the clinic's online presence, coordinate promotions, and manage finance-related tasks with precision.
- Ensure clinic cleanliness and organization, stock supplies, and upkeep equipment.
- Drive sales of clinic products to enhance patient satisfaction and revenue.
- Assist the clinic director with administrative duties as needed.

**About you**:

- Proficient in computer skills, including Microsoft Word and Excel; familiarity with Cliniko is advantageous.
- Exceptional communication and interpersonal skills for effective engagement with patients, families, and healthcare professionals.
- Strong leadership abilities to motivate staff towards common goals.
- Compassionate attitude towards patients and dedication to providing high-quality care.
- Capable of working independently and collaboratively.
- Excellent problem-solving skills.
- Ability to manage multiple tasks and meet deadlines efficiently.

**About the Benefits**:

- We offer a competitive salary and full benefits package.
- Thrive in a motivating work environment, making a real difference in our patients' lives.
- Benefit from a smooth transition into the role with a 4-week training period led by our current Clinic Manager.
- Join a welcoming and supportive team.
- Work in a newly constructed clinic with excellent amenities including a fully equipped kitchen and outdoor deck for relaxation.