Branch Supervisor

4 weeks ago

Auckland City, New Zealand Fletcher Building Full time

**General Information**:
**Job Type**

Permanent

**Category**

Customer Service

**Business**

Mico

**Location**

Auckland

**Job Reference**

38497

**Posted Date**

04-Nov-2024

**Closing Date**

02-Dec-2024

**Description**:
**Your Role**:

- As the Branch Supervisor, you’ll work closely with our tight knit branch team and run the in daily operations of the branch. Your responsibilities will include:
- Overseeing all areas of the branch, from inwards goods to the Trade Counter.
- Providing support and leadership to our branch team
- Providing exceptional service to our customers, including tradespeople, businesses, and homeowners.
- Managing key accounts and quoting orders.
- Supporting inventory management, inwards goods and deliveries.
- Ensuring products are organized and ready for delivery
- Assisting with administration and additional duties as needed.

**This is a permanent full-time role, working Monday to Friday, 40 hours a week.**

**About You**:

- To excel in this role, you should be an organized and reliable team leader with a customer-focused and outgoing attitude. You’ll need:
- Proven experience in face t face customer service and ideally a background in the Trade industry
- A collaborative leadership style to foster a strong customer service culture.
- Experience or exposure in people leadership
- Strong interpersonal skills to build rapport with customers and the team.
- Motivation and the ability to work proactively, independently, and under pressure.
- Confidence with computers and learning new systems.
- Physical fitness for manual handling and heavy lifting.
- A full New Zealand driver’s license.

**Our Benefits**:

- Competitive salary rate and a company vehicle for business use and getting to and from the branch. staff-buying privileges.
- Genuine development opportunities within the wider Fletcher Building Group
- Employment Education Fund
- Health & Wellbeing initiatives, including an Employee Assistance Program.

**Join Us**:- **Please note: A pre-employment medical, including a drug test and criminal background check, is required, as well as the legal right to work in NZ indefinitely.**
- We are proud of the incredible diversity of people who make up our business As an Equal Opportunity Employer, we strive to create an inclusive environment for all our employees across our national network of branches throughout New Zealand._

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