Sales Assistant
7 months ago
**Job Details**:
- New Zealand
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**Sales Assistant (Mangere, Auckland)**:
**Sales Administrator | Rocklabs**
**55-63k**
**ABOUT THE ROLE**:
We currently looking for someone to join our team in Mangere, Auckland as a Sales Administrator. This position will efficiently process sales enquiries and Purchase Orders to provide satisfactory customer experience of the mining industry.
**You will be responsible for**:
- Sound knowledge and understanding of customer requirements to offer the right solutions to our customers.
- You will be responsible for issuing and checking proforma invoices (quotes) on materials daily, including customer follow ups.
- Offering customer solutions to mining customers on products such as Crusher Machines, spare parts and certified reference materials.
- Knowledge of Machine processes in the ERP system will be built accordingly with the required standards and for the correct supply applicable in the country of destination.
- Record all transactions on a daily basis according to the approved format. This should include type, number, value and response times.
- Keep abreast of production constraints to ensure that delivery commitments made to customers can be met.
- Internal communications to stakeholders internally and externally regarding enquiries from customers. T & C’s, pricing, freights.
**ABOUT YOU**:
- Proven product knowledge and experience in a sales position selling and quoting end to end sample preparation systems/machines.
- Prior knowledge in international standards of power supply.
- Minimum 2 years’ experience with an ERP system.
- Minimum 2 years’ experience of customer service in mineral sample preparation industry.
- Understanding of products and equipment in the mining industry.
- Understand contamination requirements of when offering Rocklabs equipment and consumables.
- Logistics knowledge and ability to create documentation and organising shipment when required.
**ABOUT ROCKLABS**:
**_Leading sample preparation solutions for the mining industry_**
Rocklabs is a business within the Scott Group focusing on the mining industry. We have been around for over 50 years and have built strong relationships across 100 countires. Our product development and innovations are key for us to stay competitive within the industry. In addition, we create custom solutions to fit unique needs and situations, adapting and producing new technology to suit a wide variety of environments.
Combining ingenuity and technical excellence, our sample preparation and automated equipment transform the processing of metals and minerals for mining and exploration companies, laboratories and research centers all over the world.
**APPLY NOW
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