Floor Leader

2 months ago

Christchurch, New Zealand Christchurch City Council Full time

**E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi.**

**About Tūhuratanga and Tūranga | Mo Tūhuratanga me Tūranga**

Tūranga is Christchurch's award-winning central library, located in the heart of our city. The library has received many accolades for its architectural design and cultural narrative as well as the range and quality of services it provides.

The Tūhuratanga | Discovery Floor is an information rich floor combining an extensive non-fiction collection with spaces for learning, connection and discovery. A separate Quiet Place provides a space for concentration, study, or time out from the buzz and activity of other areas of the library. Our team of Librarians and Library Assistants are highly skilled in assisting customers with reference and reader advisory enquiries and we deliver a diverse and innovative range of programmes and events which engage the community.

**About the role | Ko te mahi nei**

As a member of our Tūranga Leadership Team, this role takes responsibility for:

- Supporting the Team Leader in the operational delivery of services and managing the day to day running of the Tūhuratanga Floor, including coordinating team scheduling
- Ensuring staff are empowered to make good decisions, adapt to a variety of daily customer needs, and offer a welcoming service
- Managing, training and coaching a group of Library Assistants who report directly to the Floor Leader
- Supporting the team to deliver regular public programmes
- Working collaboratively with other Team Leaders and Floor Leaders to ensure the smooth and cohesive running of Tūranga
- Collaborating with staff across the library network, the Council and further afield on projects and innovations

**About you | Ko Koe Tēnei**

Our ideal applicant will be an enthusiastic, conscientious, practical and highly organised library professional. You will:

- Use your proven leadership skills and experience to motivate a team to provide outstanding customer service, leading by example and role modelling our shared values
- Adapt quickly to a changing environment and support team members to work in a highly collaborative way
- Make sound, quick decisions and manage multiple demands in a busy multi-use space
- Use your excellent communication skills to work collaboratively as part of the Tūranga Leadership Group and support your team to work well throughout the library.

**What's in it for you? He aha ngā hua ki a koe?**

Working for the Christchurch City Council allows you to contribute directly to the community and make a positive impact on the lives of residents. You will also benefit from:

- The opportunity to work in one of Australasia's best libraries with a supportive team of talented people
- Access to training programmes, workshops and development opportunities
- Collaboration - exposure to wider areas of the organisation
- Benefits - a variety of benefits of Council staff from health schemes to retail discounts

Through collaboration, innovation, and a strong commitment to community, the council provides an environment where one's skills and passions can shine, making it an exceptional choice for those seeking purpose and impact in their career.

Take on this exciting leadership opportunity and join us in responding to the needs of the community.

**_ Additional Information | Ko ētahi atu kōrero_**

**_ Hours:_**_ Tūranga is open 8.00am - 8.00pm weekdays, and 10.00am - 5.00pm weekends. As a member of our Tūranga Leadership Team, you will be included in a roster that shares building-wide leadership duties across evenings, weekends and up to five public holidays each year._

**_ Position:_**_ Permanent, full-time _

**_Salary:_**_ $73,560 - $81,733 per annum (based on a 37.5 hour week)_

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