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Customer Service Consultant

4 months ago

Auckland City, New Zealand The New Zealand Automobile Association Inc. Full time

**Customer Service Consultant - Fixed Term**:

- **Reference**: 33632
- **Posted on**: 14 Feb 2024
- **Closes on**: 07 Mar 2024 12:00
- **Locations**: Auckland - Central, Auckland - South
- **Job level**: Entry (0 - 2 years)
- **Work type**: Fixed term
- **Additional info**: Customer service consultant - Auto Centre.pdf

Our goal in AA Motoring is that Members and customers will come to the AA as their first choice for all their vehicle service needs and advice.

We currently have a **fixed term** opportunity in our Mt Roskill Auto Centre. This role is fixed term until the 16th September 2024.

**What You'll Be Doing | Mō te Tūranga**
- Handle all telephone enquiries and bookings
- Co-ordinate and monitor Vehicle Inspection and Service and Repair bookings
- Refer, promote and sell products and services
- Process driver and vehicle-related transactions
- Ensure all data required is entered into AA computer systems accurately

**About You | Mōu**
- Good organisational skills
- Great attention to detail
- Basic computer knowledge and keyboard skills
- Previous experience in customer service or sales environment

**What We Offer | Ngā āhuatanga kei a mātou**
- Free AA Membership for you and your whānau*
- A day off for your birthday
- Discounted insurance*

**Working with the AA | Me mahi tahi tatou ki AA**

For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
- Conditions Apply

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