People Advisor

5 months ago


Mangere East, New Zealand COUNTDOWN NZ SUPPORT Full time

**Ready to make an impact?**

We’re looking for People Advisors to join our hubs in Christchurch and Auckland to provide trusted people advice and support services to Woolworths New Zealand. This business unit is a newly created tier 1 support model to deliver a strong team first experience, with fantastic opportunities for growth within the wider Woolworths New Zealand People Team.

**About the Role | Mō te Tūranga
Joining the team is a great opportunity to provide high-quality People Advisory services to Woolworths Business Units and Group Functions, make a real difference to the team on the ground and work with a great bunch of people.

**You will also be responsible for**:

- Delivery of ongoing HR related advice, coaching and support to team across Woolworths NZ
- Administering centralised time and attendance through close partnership with Leadership Teams and People Team squads to deliver pay confidence and compliance.
- Providing policy interpretation and procedural guidance on pay and benefits
- Ensuring high-quality advice is provided through efficient HR query management with timely resolution of issues and cases
- Ensuring timely escalations of all issues (via escalation or handover) to other relevant Service Lines, HR or third parties
- Delivering a positive customer experience through efficient evaluation, closure and/or escalation of payroll and benefit queries and advice

**Please note - this role is on a rotating roster that will include weekend work
**About You | Mōu**

This role would suit someone with solid customer service experience with an interest or entry level experience in the HR field, who is a solid team player. Experience within a payroll setting would be advantageous but not required. Awareness of NZ Legislation and understanding the contractual obligations under different employment Agreements is desirable, but not essential.

You will need to be confident using the Google suite and demonstrate strong verbal and written communications skills. Analytical capability with multiple data sets will be highly valued, as is your ability to demonstrate initiative and be able to respond effectively and empathetically to the needs of your customers - our Woolworths team members.

**Working with Woolworths NZ | Me mahi tahi tatou ki Woolworths NZ**

**Our purpose is to make Kiwis' lives a little better every day.**

There is plenty of scope for new ideas, lots of room for you to add value, and importantly, you’ll be working with a business that touches the lives of three million New Zealanders a week. We offer a diverse range of career opportunities across our ecosystem.
- Countdown
- Cartology, Vineonline & CountdownX
- Primary Connect Wholesale Distributors Limited (Super Value & Fresh Choice)

We are proud to be a Work 180 endorsed employer for all women, view the great work we do here.

Come as you are | Nau mai, whakatau mai

We’re an equal opportunity employer and are committed to the principle of equal opportunity for all.

**If you’re smart and good at what you do, let’s work together | Me mahi tahi tatou



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