Dispute Advisor

4 months ago


Wellington Central, New Zealand Madison Recruitment Full time

Our client is seeking a dynamic and detail-oriented individual to join their team. This role involves handling formal complaints and industry reports efficiently, ensuring adherence to regulations and rules.
The organisation is a small government agency who boast a great working culture.

The role is fast paced, interesting and collaborative with the wider team. While the work can be challenging, the environment and training are very supportive.

**Key responsibilities required;**
- Assessing complaints accurately and proposing suitable management pathways within agreed timelines.
- Drafting Registrar decisions and facilitating resolution processes.
- Identifying and escalating regulatory and disciplinary issues promptly.
- Maintaining clear communication with all parties involved.

**Key competencies required;**
- Ability to work independently and make decisions.
- Excellent communication and listening skills.
- Strong organizational and interpersonal abilities.
- Proficient in presenting complex information clearly over the phone.
- Time management and prioritisation are key.

**About Madison;**

If the above sounds like the opportunity you’ve been waiting for, please APPLY



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