Safer Betting Advisor

5 months ago

Auckland City, New Zealand Entain Full time

Hello and Kia Ora

**Start your game...**

Entain Australia and New Zealand create innovative and unparalleled entertainment opportunities for our communities. We also value the safety of our communities and encourage sustainable long term practices for our customers. We are now looking to grow our Legal & Compliance team in order to match our recent growth within New Zealand.

**Where and how you can work...**

We have offices in Auckland, Wellington, Darwin, Sydney, Melbourne and Brisbane. We value a flexible work environment and support a hybrid working model, allowing employees to spend two days a week at the office, ensuring work-life balance and individual preferences.

This role will be based in Auckland, and the ability to work weekends is essential.

**Your day-to-day...**
- Follow all relevant legislative processes in accordance with the statutory requirements of the Gambling Act 2003, the Racing Act 2020 and our commitment to the Strategic Partnership with TAB NZ.
- Positively reinforce safer betting practices with internal and external customers to ensure the TAB meets or exceeds its statutory obligations in delivery of harm minimisation.
- Analyse reports, data, and information sources to ensure all reasonable steps have been considered in relation to customer harm minimisation and/or responsible gambling.
- Accurate and timely record keeping, harm minimisation reporting, and documentation.
- Escalate any concerns or enquiries that may require manager input/oversight.
- Grow strong and constructive relationships with external and internal stakeholders.
- Act with the customer in mind and continually look for innovations and improvements to the customer experience.
- Proactively promote TAB Safer Betting options to customers.
- Ensure customers are always treated with respect and dignity, while maintaining an objective view towards both customer and business risk.

**You're a match if you ideally have...**
- 3+ years experience in a harm minimisation or responsible gambling role.
- Extensive customer relationship experience is essential, and within a compliance environment would be advantageous.
- Experience within the wagering, gambling, or casino sector would be highly desirable, although not essential.
- An empathetic and calm nature, but with a rational and objective mindset to handle challenging conversations as they occur.
- Strong and reflective listening skills paired with a professional and self-assured communication style.
- Open and non-judgmental attitude with the ability to relate to diverse cultures and backgrounds.

**Who are we?**

At Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences.

We have a host of leading brands under the Entain umbrella, from our Australian brands like neds and LADBROKES to our global brands throughout the world.

We're proud to support racing and sport in New Zealand through our 25-year strategic partnership with TAB NZ. The TAB brand in New Zealand connects enthusiasts to the heart of the action, whether it's rugby, cricket, trots, gallops, or a variety of other thrilling sports.

**Entain Lifestyle...**
- Paid Medical Insurance: Get covered with Southern Cross medical insurance, up to $1,500 in value annually, for you and your family
- Dedicated Training Plans: Power up your professional growth with our exclusive training programs.
- Hybrid and Flexible Working: Work hard, play smart
- Birthday Bonus: Take a breather on your special day, courtesy of us. It's your day to shine
- Be You: Express yourself We celebrate your unique individuality, creating a supportive and inclusive work atmosphere.
- Office Fun: Our Auckland and Wellington offices are game-ready with a pool table, dartboard, and sports on TV. Work's never been this fun
- Social Butterflies Welcome, join our clubs and dive into exciting activities regularly
- As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong. We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion, or belief, you will have a voice here, and the space to do your best work. Our diverse internal networks provide support for you to express your views and make a positive difference. _

  • Senior People Advisor

    2 weeks ago

    Auckland, New Zealand Entain Full time

    Life at Entain | Australia & New ZealandAt Entain Australia & New Zealand, we're on a mission to revolutionise the world of sports and gaming venue entertainment. We're the home of Australia and New Zealand's best gaming and tech talent, with a passion for pushing boundaries and creating unforgettable experiences. We have a host of leading brands under the...

  • Senior People Advisor

    4 weeks ago

    Auckland City, New Zealand Entain Full time

    Hello and Kia Ora! **Start your game...** Entain Australia & New Zealand are fearlessly revolutionising the racing and wagering industry, constantly exploring new ways to grow our business and push our markets beyond traditional limits. From day one you'll be fully immersed in the exciting world of horseracing, sports, and wagering, becoming an integral...

  • Careers Advisor

    4 weeks ago

    Auckland City, New Zealand Inspired Full time

    Careers Advisor **Location**:Auckland, NZ**Date**:5 Nov 2024**Application closing date**: - Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a...

  • Health and Safety Technical Advisor

    3 weeks ago

    Auckland City, New Zealand Auckland Council Full time

    **He angitūtanga: The opportunity** Join our dynamic team as a Health and Safety Technical Advisor and play a pivotal role in maintaining and enhancing our comprehensive Health and Safety system and framework! You’ll be at the forefront of developing and implementing robust Health and Safety protocols across the organization, ensuring top-notch system...

  • Customer Verification Specialist

    5 months ago

    Wellington City, New Zealand Entain Full time

    Hello and Kia Ora! **Start your game...** Entain Australia and New Zealand create innovative and unparalleled entertainment opportunities for our communities. We also value the safety of our communities and encourage sustainable long term practices for our customers. The Risk and Compliance team play an integral role within our wider Risk and Assurance...

  • Payroll Advisor

    5 months ago

    Wellington City, New Zealand KiwiRail Full time

    If life’s a journey, KiwiRail is a great way of keeping your career moving through it. Ours is a fast-paced, inspiring, and truly customer-focused culture - where your career will connect you to real opportunities, while balancing work and whānau life. **We’re looking for a Payroll Advisor to join and become part of our One Winning Team!** - Full time,...

  • Client Services Officer

    5 months ago

    Wellington City, New Zealand Entain Full time

    Hello and Kia Ora! **Start your game...** To be successful in this role you will be obsessed with giving customers an exceptional experience by building a genuine connection, great attention to detail, and the ability to work in a fast-paced environment. We are a hard-working team who come together to work towards a common goal and if you have sound...

  • Health And Safety Advisor Counties Manuk

    4 weeks ago

    Auckland, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Health And Safety Advisor Counties Manuk

    2 months ago

    Auckland, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.We're working towards specific goals and targets that...

  • Hse Advisor

    4 weeks ago

    Auckland, New Zealand Portacom New Zealand Limited Full time

    Health, Safety & Environment (Construction)Full timeAbout us:Portacom New Zealand designs, constructs and installs modular buildings to meet both temporary and permanent needs for clients throughout New Zealand, with offices in Auckland, Hamilton, Tauranga, New Plymouth, Napier, Wellington, and Christchurch.Your new role:We're looking for a Health and Safety...

  • Wellness Advisor

    6 months ago

    Auckland City, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...

  • Hse Advisor

    1 month ago

    Auckland, New Zealand Portacom New Zealand Limited Full time

    Health, Safety & Environment (Construction) Full time About us: Portacom New Zealand designs, constructs and installs modular buildings to meet both temporary and permanent needs for clients throughout New Zealand, with offices in Auckland, Hamilton, Tauranga, New Plymouth, Napier, Wellington, and Christchurch. Your new role: We're looking for a Health and...

  • Employee Communications Advisor

    4 weeks ago

    Auckland, New Zealand Insurance Australia Group Limited Full time

    Make a difference as an Employee Communications Advisor Join the largest general insurance group in Australia and New Zealand. YOUR ROLE Do you have a knack for crafting messages that resonate and inspire? A passion for finding the story behind the headlines? We're looking for an employee communication superstar to help us bring our campaigns and people...

  • Employee Communications Advisor

    4 weeks ago

    Auckland, New Zealand Insurance Australia Group Limited Full time

    Make a difference as an Employee Communications Advisor Join the largest general insurance group in Australia and New Zealand. YOUR ROLE Do you have a knack for crafting messages that resonate and inspire? A passion for finding the story behind the headlines? We're looking for an employee communication superstar to help us bring our campaigns and people...

  • Hse Advisor

    4 weeks ago

    Auckland, New Zealand Portacom New Zealand Limited Full time

    Health, Safety & Environment (Construction) Full time About us: Portacom New Zealand designs, constructs and installs modular buildings to meet both temporary and permanent needs for clients throughout New Zealand, with offices in Auckland, Hamilton, Tauranga, New Plymouth, Napier, Wellington, and Christchurch.Your new role: We're looking for a Health and...

  • Hse Advisor

    4 weeks ago

    Auckland, New Zealand Portacom New Zealand Ltd Full time

    About us:   Portacom New Zealand designs, constructs and installs modular buildings to meet both temporary and permanent needs for clients throughout New Zealand, with offices in Auckland, Hamilton, Tauranga, New Plymouth, Napier, Wellington, and Christchurch. Your new role: We're looking for a Health and Safety Advisor to support our employees and...

  • Hse Advisor

    4 weeks ago

    Auckland, New Zealand Portacom New Zealand Ltd Full time

    About us:   Portacom New Zealand designs, constructs and installs modular buildings to meet both temporary and permanent needs for clients throughout New Zealand, with offices in Auckland, Hamilton, Tauranga, New Plymouth, Napier, Wellington, and Christchurch. Your new role: We're looking for a Health and Safety Advisor to support our employees and...

  • Ehsq Advisor

    1 month ago

    Auckland City, New Zealand Fletcher Building Full time

    **General Information**: **Job Type** Permanent **Category** Construction/Technical **Business** Higgins **Location** Auckland **Job Reference** 38474 **Posted Date** 25-Oct-2024 **Closing Date** 23-Nov-2024 **Description**: - The Higgins Maintenance JV Team working on the Ara Tūhono Pūhoi to Warkworth project (P2W) have an exciting...

  • Employee Communications Advisor

    4 weeks ago

    Auckland, New Zealand Insurance Australia Group Limited Full time

    Make a difference as an Employee Communications AdvisorJoin the largest general insurance group in Australia and New Zealand.YOUR ROLEDo you have a knack for crafting messages that resonate and inspire? A passion for finding the story behind the headlines? We're looking for an employee communication superstar to help us bring our campaigns and people stories...

  • Careers Advisor

    3 weeks ago

    Auckland, New Zealand Inspired Full time

    Careers AdvisorLocation: Auckland, NZDate: 5 Nov 2024Application closing date:Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning...