Customer Service

3 months ago


New Zealand Alpha Personnel Recruitment Ltd Full time

**The company and opportunity**:
My client is a collaboration between two businesses focused on delivering nutritional products to dairy farmers. You would be based at their offices in Henderson, and the team culture is excellent plus staff retention is high.They offer internal growth for their staff, and they have a social club to be envious of

**As Customer Service & Planner, some of your key areas of responsibility will include**:

- Receive and process orders and enter them into the system
- Answering pricing and stock queries and address any issues related to delivery of product to customers
- Maintain correct pricing of finished product
- Provide sales and purchasing data to the accounts team for preparation of monthly P&Ls
- Ensure history in forecast sheet is up to date and forecast from sales team reflects current best estimate of future use
- Organise meetings to communicate forecasted raw material usage to the purchasing team
- Liaise with planning team to ensure raw materials are delivered on time
- Co-ordinate manufacturing requests and maintain overview of production status

**To be successful in this role**:

- Minimum of five years experience in a customer service / logistics / planning role
- Experienced in the use of ERP software such as SAP
- Experience in organizing deliveries through 3PLs would be seen as an advantage
- NZ permanent residency or NZ citizenship

**Whats in it for you'**

There are many benefits to this role, including location, and a great company to work for who are growing fast. They can provide you with strong job security and a competitive salary is also on offer.


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