Customer Success Manager

Thematic is a venture-backed software company that helps the world's most recognized companies (Google, LinkedIn, Atlassian, DoorDash and many more!) turn free-text customer feedback into insights using AI and Natural Language Processing. Whether analyzing millions of survey responses, social reviews or chat logs, companies use us to determine the issues...

**What we offer** *** Within Cloud Success Services, we drive world-class customer experiences and successful business outcomes by passionately championing and celebrating the success of our customers. We inspire and empower people to lead, orchestrate, and deliver sustainable customer value. The Enterprise Support Regional Delivery Unit is a regional...

Develop your customer success and marketing skills - Parnell office location - Flexible working hours and WFH options **About the Company**: Our client is the first online marketing tool designed specifically for accountants, bookkeepers and business advisors. They take the complexity out of marketing with access to high quality business advisory content...

Cin7 is a fast-growing global software company that provides solutions for modern-day product sellers. We help these sellers keep track of their inventory at scale, and help them sell their products across multiple sales channels around the world. Cin7 is expanding very quickly with a mission to become the leading Inventory Management Software brand in the...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Introduction Your Role and Responsibilities A Customer Success Manager opportunity in IBM might be different to what you're used to. In addition to the people and commercial skills often associated with this position, an IBM CSM is also a technical specialist. Someone with a deep understanding of technical complexities. A person who can quickly understand...

**Does driving innovation and enriching our human experience through technology make you tick?** At** Re-Leased** we are reimagining the future of commercial real estate. Our cloud-based commercial property management software is designed to specifically meet the needs of commercial property owners and property managers and make Commercial Real Estate...

**About Objective**: At Objective, we create software that makes a difference. With over 400 people and 4 development labs spread across Australia, New Zealand and the United Kingdom, Objective is a leading developer of SaaS solutions for the government. **About the role**: The Customer Success Manager will collaborate with customers to ensure their...

Utilise your strong customer service skills to resolve customer queries - Solutional & Nurturing process - Purpose led business where education is our mantra Employsure is the leading workplace relations specialist in Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the...

Key ResponsibilitiesDevelop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations.Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...

Key Responsibilities Develop and maintain strong relationships with key clients, serving as their trusted advisor and primary point of contact for all inquiries, issues, and escalations. Collaborate with clients to understand their business objectives, challenges, and requirements, and provide tailored recommendations on how our customs data and software...

At ImpactLab, we help charities, funders and investors understand their social impact. Measuring social impact can be difficult, confusing, and expensive. ImpactLab has developed a methodology and a suite of products that our Impact Analysts serve customers through our digital platform. ImpactLab is a growing start-up with ambitious plans. We have...

About TermiusTermius is redefining how engineers interact with remote systems. Millions of engineers and thousands of companies rely on Termius worldwide.While AI has transformed modern IDEs, a terminal stays the same inefficient technology since the 1970s. As a leading cross-platform SSH client, our mission is to boost productivity and foster collaboration...

About Termius Termius is redefining how engineers interact with remote systems. Millions of engineers and thousands of companies rely on Termius worldwide.While AI has transformed modern IDEs, a terminal stays the same inefficient technology since the 1970s. As a leading cross-platform SSH client, our mission is to boost productivity and foster collaboration...

Full timeLobyco is on the lookout for a dynamic Customer Success Manager to join their team. This is an exciting opportunity to create real business impact for leading retail clients in both New Zealand and Australia. The role offers a chance to be part of a newly established global software company where you will play a key role in driving ongoing success...

**About Auror** At Auror, we’re empowering the retail industry to reduce theft and Organized Retail Crime, a $100 billion problem globally. It’s high volume crime that’s increasingly organized in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand, we’re working with some of the best and largest...

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can...

With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

Build something new with a world-class team. At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you? Senior Customer Success Manager - The goal of this Customer Success Manager (CSM) role is to establish a lifelong...

**About the Role** As a **Senior Customer Success Manager** for First AML you will play an important role in our customer’s experience with our product. Looking after a portfolio of customers you will act as their main point of contact ensuring they are getting the most out of our SaaS platform resulting in renewals and upsell opportunities. We are...