Customer Service Officer
3 months ago
Bring your energy and enthusiasm to our Customer Support and Services Team at the Whanganui District Council. We are committed to delivering excellent customer focused services to our entire community.
**About you**
Here at Council, we are proud of our "Customer First" culture. We are looking for a likeminded person and would like to hear from you if you:
- Have customer or administration experience
- Have an Intermediate level of computer skills
- Have experience processing payments including eftpos and cash
- Can communicate effectively in a contact centre environment
- Can think on your feet
- Are solution driven
- Can work at a fast pace during busy times
- Can work as part of a team
**About the Role**
This opportunity within our Customer Support and Services Team you will be:
- Providing exceptional customer service directly to our community
- Working in our phone contact centre, on the cashier pod and front counter
- Assisting customers with payments and enquiries
- Providing information on Consent and Licensing enquiries
**How to apply
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