Technical Product Owner

1 day ago

Wellington City, New Zealand New Zealand Government Full time

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver 'Our Business' and achieve long-term change.

**Technical Product Owner - People**
- **Based at Royal New Zealand Police College Porirua and National Headquarters, Wellington.**:

- **Office Of Constable / Police Employee**:

- **Permanent, full time**:

- **JR 5085739**

**Mo te tunga | About the Role**

The purpose of the Information and Communications Technology (ICT) group is to work in partnership with the rest of the organisation to provide digital technology and communications solutions that support excellence in policing and service delivery and enable Police's strategic ambitions.

With a primary hub in Wellington, and a presence throughout the country, we deliver new and enhanced technology solutions directly and through specialist vendor partnerships. We provide expert advice on how technology can be leveraged to support Police's strategies and turn concepts into reality through collaborative development.

The Technical Product Owner (TPO) - People is a member of the wider Corporate Products Group, People Finance. This group has five main areas of focus, with responsibility to be divided between two TPOs:

- People. Supporting the People and Workforce Management (WFM) functions.
- Finance. Supporting Finance, Procurement and Asset Management.

Police intends to modernise its People and WFM systems the near future, moving to cloud based solutions; the TPO will have an important part to play in this initiative and will be working closely with the Enterprise Resource Management (ERM) Programme to ensure that outcomes are technically sustainable.

**Key Accountabilities**:
The purpose of the TPO - People role is to ensure that the product team delivers and maintains valued solutions by acting as the technical conduit between the People and WFM functions, external commercial partners and the ICT product team.

The core responsibilities of the TPO - People role in Police include:

- Working alongside the Product Manager by bringing a deep understanding of technology and product development to stakeholder conversations.
- Technical leadership including: developing and maintaining a product roadmap and backlog, overseeing the development of products from start to finish to ensure they deliver value and meet the customers' needs and priorities, and proactively managing technical debt.
- Day-to-day delivery leadership and management of the product team. They will work with their team to ensure that: requirements and user stories are properly defined; sprint planning and execution is well managed; and feedback and guidance is available to the development team.
- Leading the career development of the team using the Police high performance framework, training and education to enable people to perform to their best.
- Tracking performance indicators for their products to measure success, including user engagement and customer satisfaction, identifying areas for improvement and making data-driven decisions about future product development and customer engagement.
- Managing the delivery of maintenance/sustainment, break/fix and enhancements, including through engagement of commercial partners.
- Working closely with the ERM Programme to ensure that outcomes are technically sustainable.

**He aha taau e kawe mai | What You'll Bring**

Our Core Competencies provide a shared understanding of the behaviours, leadership and technical skills required for success within Police. Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself and others.

To be successful an applicant would need to demonstrate the following:

- Experience in establishing and then leading and managing teams that may include commercial partners as well as internal staff.
- Hands-on experience of implementing and using Agile methodologies, principles, and practices. Strong planning and organising skills, including use of Agile tools and techniques like a Kanban to ensure that the product backlog is optimised.
- Excellent communication and collaboration skills. An ability to build and maintain strong relationships with people at all levels of an organisation.
- Evidence of strong analytical and problem-solving skills.
- An understanding of the business processes within People or WFM domains, ideally both.

**Whakaritenga motuhake | Special requirements**
-

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