Retail Manager/cafe Manager

6 months ago


Rotorua, New Zealand Kundal Enterprise Limited Full time

We are a Boutique Mediterranean Food Store. A very warm and own store where you can find a unique product mix of Mediterranean inspired ingredients, focusing on quality and convenience. The atmosphere of the store is often vibrant and welcoming.

Also, we have a hidden little busy café in-store.

With the Cafe and Store itself, we are busy like bees.

Basically, two Manager positions are available under our company. One is to manage our Retail Store and the other is to manager our Cafe.

**Job Duties for Retail Manager**:

- determining product mix, stock levels and service standards
- formulating and implementing purchasing and marketing policies, and setting prices
- promoting and advertising the establishment's goods and services
- selling goods and services to customers and advising them on product use
- maintaining records of stock levels and financial transactions
- undertaking budgeting for the establishment
- controlling selection, training and supervision of staff
- ensuring compliance with occupational health and safety regulations

**Duties and Responsibilities for Café Manager**:

- Recruiting, training, and supervising café staff.
- Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence.
- Ensuring that all café expenses are within budget and identifying ways to decrease operational costs.
- Receiving delivered café supplies and verifying that the correct items and quantities have been delivered.
- Taking inventory of café supplies and ordering new stock as needed.
- Resolving customer complaints regarding food quality and customer service.
- Suggesting new menu items based on customers' preferences and feedback.
- Identifying strategies to retain and attract customers.

**Requirements for both job positions**:

- Relevant experience will be preferred but not necessary.
- Sound knowledge of food health and safety regulations.
- Strong business acumen.
- Exemplary management skills.
- Excellent organizational and time management skills.
- Effective communication skills.
- Exceptional customer service skills.
- Ability to work under pressure in a fast-paced environment.
- Team spirit, with a positive attitude towards collaboration and feedback.
- New Zealand Citizens and residents are preferred.

**Job Types**: Full-time, Permanent



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