Clinical Applications Specialist

6 months ago

Auckland City, New Zealand GE Healthcare Full time

**Job Description Summary**: As the Clinical Applications Specialist at GE Healthcare you will be responsible for providing the clinical support during the sales process for the Perioperative and Critical Care product range within New Zealand.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to create a world where Healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities may include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives.

GE Healthcare has a broad base of installed monitors and Anaesthetic machines across New Zealand. You will be working with a high performing team with well recognised products at your disposal. Success will be achieved by ensuring a customer centric approach in all aspects of your role.

**Essential Responsibilities**:

- Improve customer satisfaction and socket retention through continuing education
- Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
- Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
- Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

**About You**:
Your communication skills will be pivotal to your success. You understand how to influence others both verbally and in writing, and you are flawless at knowing how to communicate at all levels of an organisation. Others would describe you as a “people person” who genuinely wants to get to know.

We will expect you to embody our Leadership Behaviours: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

You will be mentored and supported as you navigate your new role in GE Healthcare, however it is critical that you are a “self-starter” and can take initiative.

Building trust early will be essential and you will do this with your self-discipline around following up, executing on tasks, and doing what you say you will do.

**Qualifications and Experience**:

- Associate's or Bachelor's degree preferred in related business or technical/clinical field, e.g. nursing
- Solid clinical / technical experience with demonstrated basic clinical proficiencies on current products
- Ability to synthesize complex issues and communicate in simple messages
- Solid presentation skills
- Excellent organizational and time management skills
- Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
- a valid driver’s license is a must, as is the requirement for you to be fully vaccinated for Covid
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Team oriented with a customer satisfaction mindset
- Willingness to be flexible/adapt to changing work environments

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
- Flexible working options and flexible hours
- Competitive salary + bonus + car allowance
- 5 weeks leave (ask about "take 5")
- Generous leave & family policies
- Long term career opportunities (locally and globally)
- Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping) *This was recently rated as one of our employees favourite benefits
- Life insurance & Income Protection (if you join our default super fund)
- Corporate discount for Medibank private health insurance

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