Customer Connections Lead

5 months ago

New Plymouth, New Zealand Downer Group Full time

Downer New Zealand has a proud history that can be traced back to 1870, and today we are NZ’s leading provider of integrated services. Our commitment is building long term relationships and supporting our customers with high calibre services and solutions. The key to our success is our people who, on a day-to-day basis, they stand and deliver the company's core values of Excellence, Courage, Collaboration & Integrity across a diverse landscape of markets. We are proud of what we do, and that we support the well-being of the communities we work, live, and play in.

**About the role**:
Downer Energy is a leading provider of end to end services, providing design, construction & maintenance solutions for Power & Gas distribution network owners. We are experiencing business success with strong project pipelines. Committed to meeting the highest regulatory standards, we are aligned with some of NZ’s largest networks, covering up to 30,000kms.

Working on one of our long-term electricity distribution contracts, the Western Customer Connections Lead will be part of a team responsible for the delivery of network projects. Your primary role will be to provide estimation and delivery of our simple connections and ICP requests.

The role includes but is not limited to.
- Understanding customer requirements then passing on the appropriate avenue.
- For simple connections and or ICP requests follow the appropriate approval and pricing requirements to deliver the most efficient opportunity for the customer.
- Follow through the complete project lifecycle for simple connections and ICPs. Including collation of as builts and invoicing.
- Supply work packs to the field teams to carry out work.
- Assist with invoicing of other revenue streams to assist the business.
- Support other business functions when required including operations, project managers and designers.
- Respond to client clarifications in a timely manner.

**About you**:

- Some knowledge of electricity distribution networks is preferred.
- Minimum of NCEA level 1 Maths and English
- Proficient in planning, organising, and working to timelines.
- Effective verbal and written communication skills
- Some use of MS Office and ability to multi-task (pricing several projects at once)
- Detail oriented
- You will be able to naturally liaise with clients, field crews, operational teams, and internal stakeholders at all levels. We’re a collaborative team and your participation, flexibility and passionate manner will fit right in
- Keen to work hard and learn new tasks
- Ability to work positively and collaboratively as part of a wider team
- Able to hold self and others accountable
- Able and willing to travel to projects sites and meetings

**We Offer**:
A role with the Downer Energy team can advance your career and expand your skills. We offer you the opportunity to join our diverse and inclusive culture, and be part of a great team, working in a collaborative environment. We provide comprehensive training to meet the stringent criteria of our industry, a competitive remuneration package reflective of your skills and experience, and all the tools of trade you need to do your job.

Downer offers more than just the basics you'd expect from a large company. Our employee benefits are designed to develop the whole person, at home and at work. We have partnered with retail, health care, insurance, and travel businesses to offer attractive discounts to assist you in everyday life.

**Please Note**:

- **Downer NZ is an equal opportunity employer committed to creating a diverse and inclusive culture.**:

- Our workplaces are drug and alcohol free - all successful applicants will be required to undertake a Pre-Employment drug test and medical.

  • Network Connection Analyst

    1 month ago

    New Plymouth, New Zealand Powerco Full time

    6 month fixed-term role - Flexible working options available - Great career development **Network Connections Analyst - 6 months fixed-term** **New Plymouth** We are looking for a Network Connections Analyst to join our wider Strategy and Finance team for a fixed term. It goes without saying your attention to detail will be top notch, and you'll be...

  • Customer Partnerships Lead

    7 months ago

    New Plymouth, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. What...

  • Connection Asset Design Engineer

    5 days ago

    New Plymouth, New Zealand Powerco Full time

    Flexi-time, flexi-locations, flexi-days, we do it all - Fully subsidised medical and life insurance - Great career development and long-term career opportunities. **Connection Asset Design Engineer** **New Plymouth, Tauranga and Wellington** Join our Business Development team, engaging across all stakeholders in the Powerco business to develop high...

  • Customer Platform Leads

    4 weeks ago

    New Plymouth, New Zealand Tsb Full time

    Product Management & Development (Information & Communication Technology)Full timeWe require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Full time

    Product Management & Development (Information & Communication Technology)Full timeWe require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide...

  • Customer Platform Leads

    1 month ago

    New Plymouth, New Zealand Tsb Bank Full time

    We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a...

  • Customer Platform Leads

    4 weeks ago

    New Plymouth, New Zealand Tsb Bank Full time

    We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery. The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a...

  • Customer Platform Leads

    4 weeks ago

    New Plymouth, New Zealand Tsb Full time

    Product Management & Development (Information & Communication Technology) Full time We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery. The purpose of these roles is to provide...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Full time

    Product Management & Development (Information & Communication Technology) Full time We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide...

  • Customer Platform Leads

    2 weeks ago

    New Plymouth, New Zealand Tsb Full time

    We require two Customer Platform Leads to look after our the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Bank Full time

    We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Bank Full time

    We require two Customer Platform Leads to look after the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide planning, delivery, and execution leadership within their respective domains, with a...

  • Work & Wellbeing Practitioner

    3 weeks ago

    New Plymouth, New Zealand Ecs Connections Limited Full time

    Psychology, Counselling & Social Work (Healthcare & Medical) Full time We are seeking a compassionate and skilled person to join our dynamic Vocational Services Team. In this role, you will support clients in accessing work or study opportunities and assist them in overcoming barriers to achieve their career goals. Key Responsibilities: Client Management:...

  • Work & Wellbeing Practitioner

    1 month ago

    New Plymouth, New Zealand Ecs Connections Limited Full time

    Psychology, Counselling & Social Work (Healthcare & Medical) Full time We are seeking a compassionate and skilled person to join our dynamic Vocational Services Team. In this role, you will support clients in accessing work or study opportunities and assist them in overcoming barriers to achieve their career goals. Key Responsibilities: Client Management:...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Qjumpers Full time

    Full Time Application Closes 10 Nov 2024 Taranaki - New Plymouth IT Project Managers We require two Customer Platform Leads to look after our the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Bank Full time

    We've got locations across the motu and offer various types of flexible and remote working options. So, whether you're looking for a role in Banking, Risk, Finance, or something else, browse our current vacancies to find the right job for you. If you don't see what you're looking for, bookmark this page, and check back soon.We require two Customer Platform...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Qjumpers Full time

    Full Time Application Closes 10 Nov 2024 Taranaki - New Plymouth IT Project Managers We require two Customer Platform Leads to look after our the technical and delivery ownership within our Core Banking & Data Engineering/Warehousing domains, including operational management and continuous improvement backlog delivery.The purpose of these roles is to provide...

  • Customer Platform Leads

    3 weeks ago

    New Plymouth, New Zealand Tsb Bank Full time

    We've got locations across the motu and offer various types of flexible and remote working options. So, whether you're looking for a role in Banking, Risk, Finance, or something else, browse our current vacancies to find the right job for you. If you don't see what you're looking for, bookmark this page, and check back soon.We require two Customer Platform...

  • Puke Ariki Library Customer Experiences Lead

    4 weeks ago

    New Plymouth, New Zealand New Plymouth District Council Full time

    Puke Ariki Library Customer Experiences Lead Skip to content Te Kaunihera-a-rohe o Ngamotu - New Plymouth District Council is a local government organisation located in the heart of New Plymouth.Our vision is to be the Sustainable Lifestyle Capital, and our district boasts a spectacular natural beauty from Taranaki Maunga to the moana.In 2021, we were...

  • Puke Ariki Library Customer Experiences Lead

    3 weeks ago

    New Plymouth, New Zealand New Plymouth District Council Full time

    Puke Ariki Library Customer Experiences Lead Skip to content Te Kaunihera-a-rohe o Ngamotu - New Plymouth District Council is a local government organisation located in the heart of New Plymouth.Our vision is to be the Sustainable Lifestyle Capital, and our district boasts a spectacular natural beauty from Taranaki Maunga to the moana.In 2021, we were...