Customer Data Analyst

6 months ago


Auckland City, New Zealand Auckland Transport Full time

Auckland Transport is leading the development of transport infrastructure and solutions that enable healthy and accessible communities.

Regardless of your choice to walk, cycle, drive, take the ferry or train, we are passionate about working together to deliver safe, efficient, innovative and sustainable options whilst providing a transport system that will create a vibrant and connected Auckland.

We are on a journey and working to shape our organisation through an ambitious transformation programme providing for more effective and efficient AT.

Delivering Auckland's transport solution on such a mammoth scale is no mean feat and we need a talented team to ensure we are up to this task.

**Te Whiwhinga mahi | The opportunity**

It's an incredibly exciting time for AT and we have some important work to do to improve the experiences of our people and our customers. We are seeking a Customer Data Analyst to provide actionable insights to inform the design of better customer experiences.

**Key Tasks and responsibilities include**:

- Providing high impact customer insights to inform the design of excellent customer experiences, to drive behaviour change and increase consumer trust and confidence in AT.
- Fostering a deep understanding of customer behaviour and driving data-based decision making across the organisation through the delivery of actionable insights and self-service dashboards.
- Working closely with product owners and customer experience leads to understand business challenges, size customer pain points, assess the impact of proposed CX initiatives and track the realisation of customer benefits.
- Designing and developing actionable customer segmentations and predictive models to enable AT to connect with customers in a more meaningful way.

**Ko koe tēnei | About you**
- Be a customer insights professional with a curious mind and the ability to turn data into insights and bring opportunities to life.
- Have experience working in a commercial environment delivering insights to help drive better customer outcomes.
- Have excellent written and verbal communications skills, great attention to detail, and the ability to tell compelling stories through data visualisation.
- Have experience working with multiple stakeholders in a complex environment.
- Have a bachelor's degree in business, statistics, math, computer science, or economics.
- Have experience with data visualisation tools such as Power BI and Tableau.
- Have experience with programming and data manipulation tools such as SQL, Python, R, Power Query, Alteryx and SAS.
- Have the drive to master new technologies and data analysis techniques.

**Ko wai mātou | About us**

At AT, we embrace inclusion and fully support building a diverse workplace where people come first and we feel safe, respected, valued and supported, inclusive of our differences. Our values are more than just words - they are integral to everything we do. **Manaakitanga**:

- We care, **Tiakitanga** - Safe with us, **Whanaungatanga** - We connect, **Auahatanga**:

- Better, bolder, together.

In addition, our Flexible Working initiative empowers our people to work flexibly whilst meeting the needs of our customers, the organisation and the individual.

In addition, we also offer:

- Investment in your professional development and training
- Opportunity for greater leadership and accountability
- Modern CBD (Wynyard Quarter) waterfront-based office
- Paid parental and partner leave
- Study assistance
- Health and Wellbeing benefits
- Professional memberships


  • Customer Data Analyst

    2 months ago


    Auckland City, New Zealand Auckland Transport Full time

    Auckland Transport (AT) is on a mission to transform Auckland into a vibrant city that moves, so that Aucklanders can connect with the people and places they love. Be part of Auckland's exciting future and development. From transport infrastructure to customer-focused solutions, we're creating seamless journeys across our city that enable businesses and...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand HAYS Full time

    Data Analyst 06-month contract likely to be extended **Your new company** They are a healthcare organisation that is currently on the lookout for a Data Analyst to join their high-performing team. **Your new role** As a Data Analyst, your main responsibility is mapping data from a legacy environment to a new data warehouse. **What you'll need to...

  • Data Analyst

    2 months ago


    Wellington City, New Zealand OrbitRemit Full time

    Wellington, New ZealandOrbitRemit is an innovative and fast growing online payments company. We have developed world leading technology enabling our customers to transfer funds internationally at the best possible exchange rate, for the lowest possible fee. We are a disruptive force in the area of cross border payments helping our customers send money to...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand RWA Technology People Full time

    6 months contract - data analyst - Strong SQL skills - Enterprise / Fintech experience **Looking for a Data Analyst for a 6 month contract** We are looking for a detail-oriented Data Analyst for a 6 month contract! The role will involve heavy work for data mining—someone with a very strong SQL and database skills will be perfect as the work requires...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand HAYS Full time

    Data Analyst 06-month contract **Your new role** As a Data Analyst, you will be responsible for migrating data from legacy systems into Power BI, as well as building dashboards from scratch. You will collaborate with cross-functional teams to understand data requirements and translate business needs into Power BI reports. **What you'll need to succeed** -...

  • Data Analyst

    8 months ago


    Auckland City, New Zealand Medenterprises Full time

    **Join Our Mission: Shape the Future of Healthcare!** Are you an experienced Data Analyst ready to leave your mark on the world of healthcare? Do you believe in the power of Data to drive meaningful change and improve the lives of professionals in the medical sector? If so, read on. Your next big opportunity awaits! **Why Join...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand Warner Bros. Discovery Full time

    **_Welcome to Warner Bros. Discoverythe stuff dreams are made of._** **Who We Are ** When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the _storytellers_ bringing our...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand TVNZ Full time

    Reference: 41274 - Location: Auckland - Work Type: Permanent full time - Expertise: Data, Research & Insights - JOB DESCRIPTION: Data Analyst Job Description July 23.pdf **We're looking for a talented Data Analyst to work within Te Reo Tātaki (TVNZ) Data & Insights team in our Marketing Department.** **The opportunity - Te tūranga** In this role you...

  • Data Engineer/analyst

    3 months ago


    Auckland City, New Zealand Ando Insurance Group Limited Full time

    Ando is a growing player in the NZ general insurance market. Our mission is to take a fresh approach to how insurance works in New Zealand, challenging the status quo to make insurance more transparent and less complex for our customers. During the nine years Ando has been operating, we continue to be recognised for our smart use of technology, great...

  • Data Analyst

    3 months ago


    Auckland City, New Zealand AllRecruits Ltd Full time

    **Data Analyst Job Description**: **Responsibilities**: - Gather and clean data from a variety of sources, including databases, spreadsheets, and text files - Use SQL and other data analysis tools to identify trends and patterns in the data - Develop reports and presentations that communicate the results of your analysis to stakeholdersWork with other...

  • Data Migration Analyst

    7 months ago


    Auckland City, New Zealand HAYS Full time

    Great opportunity for a Data Migration Analyst looking for a fixed-term or a contract job. **Your new company** This is an exciting opportunity for a Data Migration Analyst to work for a leading global company. **Your new role** As a Data Migration Analyst, you will be working on a data migration stream and effectively partnering with business &...

  • Data Analyst

    6 months ago


    Wellington City, New Zealand HAYS Full time

    12 month FTC Opportunity for a Data Analyst within the Public Sector - Up to $95K Kia ora, Looking for a Data Analyst to join a large public sector organisation on a 12-month FTC capacity with possibility of going permanent down the road. This team is going through an exciting period of change and looking at moving to more modelling/predictive analytics...


  • Auckland City, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** This is an opportunity for you to join our Data, Digital & Analytics Domain as a** Customer Engagement Analyst.** We are looking for colleagues who are excited by big challenges and delivering brilliant outcomes for customers. This role requires a lot of problem solving & structure but in return you will be part of...

  • Data Analyst

    6 months ago


    Auckland City, New Zealand New Zealand Government Full time

    Auckland - Permanent, full time Have you ever wanted a job where you can make a difference not only for the people you work with, but also for the wider New Zealand community? Change up your career and join New Zealand Blood and Organ Service (NZBS), become an integral member of a friendly Information Services team working within a unique organisation in...

  • ERP Data Analyst

    6 months ago


    Wellington City, New Zealand Weta Digital Full time

    We have a fantastic opportunity for an experienced ERP Data Analyst to join our team. **Position Purpose**: The ERP Data analyst will be a meticulous, insightful Data professional with extensive experience in all data activities associated with ERP implementations, preferably Microsoft Dynamics 365. The key focus of the role will be the responsibility for...


  • Auckland City, New Zealand Corpay Full time

    Your role What you'll be doing Corpay is currently looking to hire a Data & Commercial Analyst to sit in our Auckland office. As a Data & Commercial Analyst, you'll serve as a pivotal link between raw data and actionable insights, driving decision-making across various departments and commercial initiatives. Your expertise will be instrumental in enhancing...

  • Senior Data Analyst

    6 months ago


    Wellington City, New Zealand HAYS Full time

    6-Month Contract Opportunity for a Senior Data Analyst Title**:Senior Data Analyst** Organisation**:Public Sector** Length**:6 Months** Rate**:$115 - $125 p/hr** Location**:Wellington + WFH Flexibility** In this role, you'll be responsible for - Data modelling (constructing conceptual, logical & physical models) - Collaborate with customers and...


  • Wellington City, New Zealand New Zealand Government Full time

    **Type**: 1-year fixed term **Hours**:Full time **Location**:Wellington **Business Group**: Te Waka Aukaha/Planning Design and Assurance **Branch**: Kāwai ki te Iwi / Service Delivery and Operations **Salary**: $74,222 - $99,582 We're looking for two (2) driven Data Analysts to join our Business Intelligence & Insights team to champion and promote...


  • Wellington City, New Zealand Department of Internal Affairs NZ Full time

    **Type**:1-year fixed term **Hours**:Full time **Location**:Wellington **Business Group**:Te Waka Aukaha/Planning Design and Assurance **Branch**:Kāwai ki te Iwi / Service Delivery and Operations **Salary**:$74,222 - $99,582 We’re looking for two (2) driven Data Analysts to join our Business Intelligence & Insights team to champion and promote...

  • Data Analyst

    2 months ago


    Wellington City, New Zealand Transpower Full time

    Support analysis, insights, and reporting - Help provide clarity and understanding - Progress and deepen your HR experience **Come join a busy **Talent and Capability team supporting Aotearoa New Zealand's journey toward a zero-carbon future!** Transpower owns and operates the National Grid, which is at the very heart of the New Zealand economy. We...