Pizza Hut Store Manager/ Shift Manager/crew Member

5 months ago

Auckland City, New Zealand Udasin Satnam Limited TA Pizza Hut South Dunedin and Pizza Hut North Dunedin Full time

Award winning Pizza Hut stores in DUNEDIN- the Education Hub city of New Zealand, are hiring 3 Shift Managers and 1 Store Managers and 3 Crew Members.
**Shift Manager **assists the Store Manager in providing a fast, efficient, and friendly environment on both sides of the counter.
A qualification equivalent to Level 6 in Business or Hospitality is required. A Previous 3 to 5 years’ experience in the hospitality industry with LAS and LARMA certification is a must.

**Responsibilities**:

- Take full responsibility for the shift in terms of managing staff, production and quality targets,
- Ensure the quality of product is within the company's quality systems, processes, and procedures.
- Assist the Store Manager in maintaining proper coverage and team member schedules.
- Maintain customer service standards and team members meal and break policies.
- Improve the customer service standard, operating plans, and advertising strategies.
- Uphold cash handling procedures and be accountable for store funds.

**Store Manager** runs the Store to provide a hub for a fast, efficient, and friendly environment on both sides of the counter as well as for the brand officials.

A qualification equivalent to Level 6 in Business or Hospitality is required. A Previous minimum of 5 years’ experience in the hospitality industry with LAS and LARMA certification is a must.

**Responsibilities**:

- All specified under Shift Manager role, plus
- Liaising between the Management and the rest of the team working on the floor.
- Dealing with the brand office issues
- Addressing the brand requirement to implement at the store level.

**Crew Member** **will be responsible to help in day to day operation of the store to satisfy the needs of the customer, management and Brand as a team member on the floor.

A qualification equivalent to Level 6 in Business or Hospitality is required. A Previous minimum of 3 years’ experience in the hospitality industry with LAS and LARMA certification is a must.

**Responsibilities**:

- Helps ensuring Restaurant meets all Pizza Hut standards, including Operations, Food Safety and H&S.
- Ensure no breaches of policy or procedure occur.
- Takes steps to achieve Pizza Hut’s objectives, strategies, plans, programmes.
- Working towards the store to achieve CHAMPS targets and the store passes all CER, RISC and other audits.
- All actions are completed within specified time frames.
- Own behaviour is consistent with the vision, goals and priorities of USL/RBL, demonstrating integrity, honesty and knowledge.
- Follow cash handling procedures and complies with the Fraud & Theft policy at all times.
- Meet QSC by displaying a very high customer service attitude ntable for delivering superior customer service, in accordance with Company standards & expectations.
- Always having high customer service standards and no customer complaints.
- Responsible to take steps to control waste at the acceptable, planned level.
- All the prospective applicants MUST have the following attributes:

- Friendly, helpful, keen to engage with customers and Problem solver,
- Organized and efficient.
- Strong leadership skills.

Your Benefits:

- Minimum 30-hour roster, including late nights and weekends.
- Attractive salary of $30-$32/hr.
- Comprehensive training and career progression opportunities.
- Supportive management.

Application Process:

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