Service Advisor

5 months ago

Nelson, New Zealand Goughs Group Full time

Competitive remuneration, reviewed annually, + lots of benefits
- Mon - Fri and opportunity for flexible working conditions
- Great team with good banter, modern workspace, supportive manager

**The role**:
Working with one other branch Service Advisor this role is responsible providing exceptional customer experiences every day. You will liaise with the branch Service Supervisors and Heavy Diesel Technicians to keep jobs on track, deliver quotes, problem solve and open, update and close service calls.For this, your organisational skills will be key.You will be using multiple systems and apps so your technology skills will need to be top notch.

This role positions you well to step into other roles within the branch and the business nationally.

**We offer**:

- A competitive, market tested salary
- 6% employer contribution to your superannuation
- Subsidised medical insurance through Southern Cross
- Flexible working arrangements
- Discount fuel card
- Annual wellness checks, flu vaccinations and Healthy Food Guide subscription
- Uniform and all PPE
- Individual development plans, regular training and career opportunities
- Supportive team and culture, guided by our values

**Preferably you will**:

- Put the customer at the forefront of all you do
- Have experience in a similar role in our, or a related, industry
- Possesses a high level of computer literacy and experience in the quotation and invoicing processes
- Be super organised, driving and following processes
- Have a collaborative and engaging approach and superior communication skills

**Our company**:
Terra Cat is the New Zealand Caterpillar dealer. With a network of 14 branches, we offer the entire Caterpillar product range, and the parts and services connected to supporting our product. Our values of No Harm, Integrity, Openness and Care guide what we believe, what we stand for and how we work.

For more information call the team on 0800 CAT JOB (0800 228 562).

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