Bay Audiology Client Care Coordinator

3 days ago

Wellington City, New Zealand Amplifon Group Full time

Here at Bay Audiology, we offer a range of services, including hearing tests, hearing device fitting and maintenance, and ongoing support and care for our clients.We now have a full-time role in our Seatoun Clinic, Hours will be 8:30am-5pm (Mon-Fri).Our Client Care Coordinators provide the first interaction with clients on their hearing journey, so an exceptional client care experience is vital. You will be part of a close
- knit team along with audiologists and clinic staff.
**Responsibilities for this role include**:

- Providing gold standard client care
- Responding to client enquiries
- Appointment management
- Consumable sales and invoicing
- Conducting hearing screening checks
- Hearing device repairs and troubleshooting

Hearing screening and hearing aid repair experience is not necessary and full training is provided in these areas.
**Who we're looking for**:We're seeking people with a passion for customer care and who thrive on making a difference in the lives of others. You'll have great organisational and communication skills and feel at home in a sales/retail environment. You will enjoy working in a passionate team and be comfortable with basic computer use and the Microsoft suite (Outlook, Word etc).

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