Bay Audiology Client Care Coordinator
1 day ago
**Who are we?**
At Bay Audiology, the heart of our mission is to help people rediscover the joy of hearing. With over 100 clinics located throughout New Zealand we have grown to become the country's largest hearing care provider. We offer a range of services from diagnosing hearing difficulties, to fitting, servicing and maintaining hearing aids, and offering ongoing support and care for our customers. We aim to provide an excellent experience, and that's where you come in...
**About the role**:
As our Client Care Coordinator you will be supporting our central Auckland Clinics, making a real difference in the lives of those with hearing loss. You will be responsible for the scheduling of our clinicians time, customer service including hearing aid repairs, onsite hearing screening and on selling of consumables.
**This is a part
- time position working Thursday and Friday between 8.30am to 5pm.**
**What we are looking for**:
- Previous experience in a customer facing role
- Genuine passion and experience in providing excellent customer service
- The ability to multitask
- Strong attention to detail
- Sound computer skills
- Well-developed problem-solving skills
- A positive, friendly personality
**What we offer**:
- A values-driven, supportive culture and team who will support your own professional journey with the opportunity to progress through the business
- An individual and team bonus scheme
- Free top of the range hearing aids (and a discount for family)
- Discounted Southern Cross Health insurance
- Annual conference for all staff and awards recognising top performers
- A job you can feel good about
- Be part of an award winning team - winner of both Quality Service and Most Trusted brand awards
Sound like you?
We would love to hear from you.
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