Customer Support Team Leader for Smartly
7 months ago
A bit about Smartly, a Datacom company
We’re an online payroll software business, that helps over 18,000 small and medium sized Kiwi businesses stay on top of all things payroll and feel confident that they’re paying their people right.
We’re proudly owned by Datacom, one of the largest IT businesses in NZ, so we have access to some of the smartest people out when it comes to making software awesome, secure (and compliant of course)
You’ll enjoy working from our Lower Hutt based office with flexibility to work from home.
The role is working Monday to Friday, full-time between 7am-7pm (on a roster).
What we’re looking for
- A commitment to meeting and exceeding the needs of internal and external customers
- Leadership abilities to build and develop the skill and capability of the team
- A positive agent of change who actively role models good work practices
What does the job involve
- Leading and developing a team of Customer Support Consultants
- Ensuring Customer enquiries are resolved promptly to the customer’s satisfaction and handled at the first point of contact
- Monitoring and reporting team activity and performance
- Motivating and coaching your team to build their skill and knowledge base
- Building a positive team culture
What you’ll need to bring
- Experience in leading and motivating people
- Energy and motivation with strong problem solving skills
- Good knowledge of CRM systems and databases
- Great communication and interpersonal skills
- Payroll knowledge would be advantageous
What you’ll get
- A competitive salary and additional benefits (e.g. free health insurance)
- Flexible working - opportunity to work from home
- Awesome company-wide team culture
- Training for our software and support from our great team.
APPLY WITH US TODAY
-
Data Scientist
6 months ago
Lower Hutt, New Zealand Datacom Full timeA bit about Smartly We exist to make it simpler for Kiwi businesses to look after their people. We’re known as the simple way to sort your payroll for over 20,000 businesses and using our slick software combined with our awesome support team help them pay their people on time, accurately and in line with legislation. Which I’m sure you’d agree is...
-
Instructional Designer for Smartly
1 week ago
Lower Hutt, New Zealand Datacom Full timeA bit about Smartly, a Datacom company We are an online payroll software business, that helps over 18,000 small and medium sized Kiwi businesses stay on top of all things payroll and feel confident that they’re paying their people right. We’re proudly owned by Datacom, one of the largest IT businesses in NZ, so we have access to some of the smartest...
-
Quality Assurance Analyst
6 days ago
Lower Hutt, New Zealand Datacom Full timeA bit about Smartly, a Datacom company Smartly is proudly owned by Datacom, New Zealand’s largest IT company. Smartly leverages Datacom’s strengths in legislative compliance, data security and software development to give our customers confidence that their payroll is accurate, secure and supported by one of the best IT businesses in New Zealand. Smartly...
-
Customer Services
7 months ago
Lower Hutt, New Zealand Foodstuffs North Island Full time**About Gilmours Wellington** We are a locally owned and operated wholesale food and beverage supplier working with the hospitality and related industries within the greater Wellington Region. We pride ourselves on great customer service, being a trusted brand that offers great value to our customers, going the extra mile and being a fantastic place to...
-
Workforce Analyst
6 days ago
Lower Hutt, New Zealand Datacom Full timeA bit about Smartly, a Datacom company Smartly is proudly owned by Datacom, New Zealand’s largest IT company. Smartly leverages Datacom’s strengths in legislative compliance, data security and software development to give our customers confidence that their payroll is accurate, secure and supported by one of the best IT businesses in New Zealand. Smartly...
-
Team Leader
2 days ago
Lower Hutt, New Zealand Healthcare of New Zealand Full timeAt NZCommunity Living, we are dedicated to support people with disabilities in New Zealand. Our Disability Support Services reflect our belief that all New Zealanders deserve to live fully, have equal opportunities, and achieve their ambitions. We are looking for an energetic and motivated team leader for one of our Residential Houses in Wellington. You...
-
Team Leader
7 months ago
Lower Hutt, New Zealand AsureQuality Full time**Permanent Full Time Position**: - **Wellington** Are you ready for an exciting leadership role? We're seeking a Team Leader to join our Specialty Testing team at our Wellington laboratory based in Gracefield. You'll be at the helm, managing a dedicated team responsible for providing crucial support to our Specialty Testing Service...
-
Recreation Team Leader
2 months ago
Lower Hutt, New Zealand Presbyterian Support Central Full time**Full Time**: - **Application Closes 19 Dec 2024**: - **Wellington - Lower Hutt**: - **Recreation Worker** **RECREATION TEAM LEADER - Woburn Home - Full Time** - Enjoy enriching the day to day lives of our residents - Gain on-going training and qualifications while you work - Oversight of our recreation team activities **Mo matou - About Us** Enliven...
-
Team Leader Cleaning
2 weeks ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora ' Capital, Coast & Hutt Valley District **Location**: Hutt Valley Hospital **Service**: Cleaning Service **Contract**: Permanent, full-time **Salary**: $66,350 - $76,350 Kōrero mō te tūranga ' About the role The Team Leader will be responsible for providing leadership and management of the day to day operational...
-
Team Leader Investment Planning
10 hours ago
Lower Hutt, New Zealand Wellington Water Full timeGreat opportunity to step into your first leadership role! - Blend of people leadership and the technical - Be a key interface with our councils and their long-term and annual planning **Who are we?** Not only is water our most precious resource but it’s a hot topic in the Wellington region and nationally. As a trusted advisor to the region’s...
-
Team Leader, Food Services
2 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora - Capital, Coast & Hutt Valley District **Location**: Hutt Valley **Service**: In House Support Service **Contract**: Permanent, full-time Kōrero mō te tūranga - About the role The Team Leader will be responsible for providing leadership and management of the day to day operational needs of the Food Service...
-
Customer Service Team Leader
2 days ago
Hutt Valley, New Zealand Madison Recruitment Full time**About the role**: We are seeking an experienced Team Leader with exceptional organisational skills based onsite at our client’s offices looking after a team of Madison office assistants. You will be employed by Madison working closely with our team as they support a large government organisation with general administration and customer service. This...
-
Team Leader in Manufacturing
2 days ago
Lower Hutt, New Zealand Remarkable People Limited Full timeRun a team of 10-20 staff (Day shift) - Manufacturing building materials - Work for a Nationally known company One of our industry leading clients are seeking a Manufacturing Team Leader in the Wellington region for an immediate start. This is a great opportunity where you can advance and learn from one of our industry leading clients. Role Requirements: |...
-
Team Leader- Data Acquisition
7 months ago
Lower Hutt, New Zealand AsureQuality Full timeExciting Team Leader -Chemistry Data Acquisition & Interpretation role at our Wellington Laboratory - Take your Leadership skills to the next level, with the opportunity to coach & manage Supervisors. - Drive a culture of Operational Excellence and continuous improvement at the laboratory. **The Opportunity**: We are currently seeking a passionate,...
-
Decon Team Leader
7 months ago
Lower Hutt, New Zealand Shred-X Full time**Decon Team Leader** **Post Haste Group** **Lower Hutt** **Looking for an exciting new career in the freight industry?** **Then look no further, your future is here** Here at Post Haste, we have established a strong and dynamic presence within the Express Parcel industry, developing a reputation for looking after our customers and staff alike. The Post...
-
Customer Service Team Leader, Biopharma
2 days ago
Upper Hutt, New Zealand MSD Full time**Customer Service Team Leader, Biopharma & Intelligence NZ** - Permanent full-time opportunity with **competitive renumeration and excellent benefits** - Work with **a high performing, collaborative, and passionate team, **in a Hybrid working environment - Be **fully supported** in a growth environment with **excellent career path opportunities** The...
-
Team Leader
6 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki Te Whatu Ora ' Capital, Coast & Hutt Valley District **Location**: Capital and Coast, Hutt Valley and Wairarapa **Service**: Te Whatu Ora, National Public Health Service, **Contract**: Permanent, Full Time Kōrero mō te tūranga ' About the role Are you a passionate leader who is looking for an opportunity to contribute to...
-
Team Leader
8 months ago
Lower Hutt, New Zealand Waste Management Full timeAre you an experienced operator with leadership aspirations? Maybe you are looking to develop your leadership skills, or just looking for your next step in the transport industry? **About us** Waste Management is New Zealand's leading resource recovery, recycling, and waste management provider. We’re committed to safeguarding our beautiful environment...
-
Team Leader Tobacco, Alcohol and Drug Team
2 days ago
Lower Hutt, New Zealand New Zealand Government Full timeNau mai, haere mai ki whanau ora ki Te Awakairangi **Location**: Hutt Valley Hospital **Service**: National Public Health Service, Capital, Coast, Hutt Valley and Wairarapa **Contract**: Permanent, full-time **Salary**: $102,757 Kōrero mō te tūranga - About the role To provide leadership and management for the Tobacco, Alcohol and Drugs Team who have...
-
Customer Service
2 days ago
Lower Hutt, New Zealand Pact Group Full timeJob Description* Company Description* Our Pact Packaging division is pioneering a whole of product life cycle approach to sustainable packaging. Partnering with global brands to local dairy producers, we integrate supply chain efficiencies and sustainable practices into everything we design and manufacture. This is an outstanding opportunity for an...