Mobile Phone Technician

3 weeks ago


Auckland City, New Zealand Computer Concepts Full time

**General information**:
**Location**

Auckland

**Expertise**

Data Analytics, Infrastructure, Networks, Software Development, Technology

**Job Level**

Entry, Experienced

**Employment Type**

Permanent full-time

**Close Date**

27-Nov-2023

**Ref #**

53112

**Description & Requirements**:
**Mobile Phone Technician**
**Auckland**

**About us.**

Entelar Group is a wholly owned subsidiary of Spark who believe Information and communications technology (ICT) in all its forms should be seamless, easy and something our customers should never have to worry about. That is because New Zealanders being able to connect with other New Zealanders and the world is the absolute key to keeping this country working.

From building cell sites and burying the fibre cables that connect our network safely, to ensuring IT hardware and software solutions are tested, distributed, implemented, and maintained, to even making sure our handsets work and are repaired quickly and efficiently, we cover it all. A one-stop shop providing continuous, end-to-end solutions to keep NZ connected - backed by superior service, unequalled expertise and leading technical and engineering know how.

**The Role.**

As a Repair Technician, you will be repairing complex mobile devices, including the analysis and diagnosis of complex faults, performing cosmetic, modular, and component repairs, as well as testing devices to ensure that they are performing to manufacturer, technical and parametric specifications. You will also be required to engage with our technical and support teams to ensure that we deliver exceptional outcomes for our customers.

**What Skills & Experience You Need**:

- A technical qualification
- Ideally you will have 1 years relevant working experience in the electrical engineering field prefer with mobile technologies or an aptitude to quickly learn and master technical process.
- Preferably have trained in an OEM accredited mobile phone repair centre.
- A high level of PC literacy
- Have clear and concise communication skills, both written and verbal
- Willingness to learn and invest time in mobile phone training.

**What we can wow you with.**

In return, you will be part of a rapidly growing team in a newly established part of the business where you will play a key role in shaping the team as we grow. We will be creating the culture together, fostering a work environment that is inclusive which enables us to be innovative, creative, and better problem solvers. We recognize and embrace differences and diversity in our workplace where our people are seen, welcomed and their opinions valued.

We also offer market leading benefits including:

- **Wellbeing** - Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.
- **Leave** - in addition to four weeks annual leave, we offer purchased leave, enhanced parental leaves payments & support, and study leave.
- **Spark Credit** - We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.
- **Career development** - access to an internal marketplace that connects employees with experiential, on the job learning across Spark.
- **Retail benefits** - the latest devices and accessories at any Spark retail store at cost plus 5% plus GST
- **Marram** - great rates with Marram on healthcare reimbursements and access to holiday homes at below market rates
- **talkischeap.co.nz** - access to up to 25% off everything in store at talkischeap.co.nz - an online store that sells phones, tablets, and other devices.
- To download the position description, please sign in with your account._


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