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Technical Customer Service Representative

2 weeks ago

East Tamaki, New Zealand Pirtek New Zealand Full time

**Technical Customer Service Representative Role**

Pirtek New Zealand Limited - East Tamaki, Auckland

Sales Support and Customer Service Representative Role

Full time

**Our Values**:
We are sharing our values first, as these qualities are most important to us

**Respect | Generosity | Passion | Integrity | Gratitude | Family**

We live & breathe our values at Pirtek, they are the heart & soul of our business.

We like having fun, a bit of banter & a few laughs, but when there’s work to be done it’s all on & we come together as a powerful & united team.

Pirtek has been providing solutions for mobile hydraulic & industrial hose service for 40 years; we work hard day in, day out to maintain the highest standards of product & service in the industry. It’s how we originally established our premium position, & how we’ve maintained it all these years. Today, Pirtek is the world’s leading supplier of premium fluid transfer solutions.

Currently, Pirtek New Zealand is experiencing huge growth. We have just finished a massive year & we need more high performers to get stuck in, helping us to achieve our goals.

**About Our Role**

You will be working closely with the sales team & management, covering inbound customer orders, internal sales, quotes, Pirtek centre support, technical enquiries, interacting with customers, franchisees, Pirtek operations & technical teams.

There is also some local purchasing & assisting with technical & product enquiries as your experience grows. Another important function is helping to organise the sales team... being the glue that makes it all happen.

We like to promote internally & provide a pathway for our people.

**The successful applicant is likely to have the following attributes**:

- A very friendly phone manner & the ability to build relationships quickly & easily.
- Quick learner with strong attention to detail.
- Amazing multi-tasker who loves a bit of pressure during busy times.
- A great sense of humour is critical, as we love to laugh.
- At least an intermediate user of the MS Office suite.
- Hold a clean and minimum restricted driver's license.

So, if you like to work hard, have fun, be part of a high performing team in a business that is Covid proof, aiming to be number one in its field in Aotearoa, (we are already number one in Australia) then let’s meet up and explore the possibilities.

**We offer a**:

- Very positive, helpful, team environment.
- Diverse & inclusive culture
- Competitive remuneration reflective of your skills and experience & great company benefits
- Free parking on site
- Career progression & training opportunities
- Technical Training