Assistant Restaurant Manager

7 days ago


New Zealand Mamma Rosa 2012 Ltd Full time

Relevant qualifications or work experience is not required but it will be great if you have it. We will give you all the necessary training as long as you are committed and able to work long and flexible hours (including evening and weekend shifts as required)

The Assistant Manager is responsible for managing the daily operations of our restaurant, including assisting the manager to oversee the inventory and ordering of food and supplies, optimize profits and ensure that guests are satisfied with their dining experience.

**General Responsibilities**:

- Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs.
- Assist to complete administrative duties to ensure administrative duties are completed accurately, on time and in accordance with company policies and procedures.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure compliance with operational standards, company policies
- Ensure consistent high quality of food preparation and service.
- Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
- Supervise portion control and quantities of preparation to minimize waste.
- Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.

**Operational responsibilities**:

- Establish and Maintain a positive work environment that supports high team member morale
- Supervise and delegate tasks to team members and coaching and developing staff to improve performance
- Assist in training of new team utilize learning, checklist and training materials
- To maintain excellent client satisfaction at all times and to ensure customer satisfaction
- To ensure set goals are met
- Coordinate and prioritise jobs
- Attending customer queries and providing prompt service or directing them to the relevant department or person
- Assist in developing marketing concepts
- Be insole charge of the team in absence of senior staff
- Assist in recruitment of new staff
- Coordinate staff social and team building activities
- Monitoring teams performance to ensure
- Identifying individual shortcomings of team members and helping them through customised coaching
- Assisting the sales representatives to resolve problems and customer inquiries
- Organise fortnightly and monthly stock take
- Associated with completing the customer contact including issuing invoices and receiving electronic payments for goods and services provided
- Discuss any matters relating to improving revenue generation &customer satisfaction with the senior team
- Reporting team development and activities to the senior staff

Note: Any other related task may be allocated from time to time as assigned by the employer/owner in writing.

This is a highly committed role, if you feel like you are up for the challenge, then look no further, this role may be what you have been searching for



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