Application Support Specialist

4 months ago

Christchurch, New Zealand Ryman Healthcare Full time

Join an organisation that values kindness, excellence, teamwork and innovation
- Be part of a fast growing, forward-thinking Technology team

At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman has grown to become the largest retirement village operator in New Zealand. We own and operate 45 villages in New Zealand and Australia. We have 15 new villages under construction and 12 additional sites in our landbank. We employ more than 6,800 team members.

Being the developer, designer, builder and operator means we will continue to challenge the status quo and adapt to better serve our residents and team members. Our trailblazing spirit can be felt in every Ryman experience, so if you like the sound of this, then read on.

**What will you do?**

We are looking for an experienced Application Support Specialist to join our Business Systems team, based in our Christchurch offices - with a hybrid working model available. **This is a fixed term 9-month position to cover parental leave.**
- Undertaking tuning and scaling of systems for both performance and security
- Managing user access roles, profiles, and groups
- Performing preventative maintenance including the installation upgrades, patches, hot fixes by considering release notes
- Constantly being on the lookout for ways to improve capabilities, discover issues and deliver better value to the customer.

**Who are you?**
- You are an experienced Application Support Specialist with a demonstrated understanding of configuring enterprise level software.
- You have background knowledge and integration experience
- You have a high attention to detail and create quality documentation
- Understanding of the software development lifecycle, system design, IT infrastructure and database concepts

**Ryman Healthcare**

At Ryman we are recognised for excellence in delivering world-class retirement living experiences. But what's lesser known is the significant investment in technology and the innovations that our team have been delivering to market since 1984.

We have a team of 100+ tech professionals designing, developing and delivering cool solutions for our residents and the business. With an entrepreneurial spirit our teams work within a progressive and supportive environment, working on fun and meaningful projects.

**What's in it for you?**

At Ryman we have ambitions to lead the industry at a global level. You will be surrounded by people who are not content with "standard" and will work for a company that will support you to be your best self.

In addition, a career at Ryman offers:

- Ongoing support for professional development
- The opportunity to join the Ryman Share Scheme
- Additional wellbeing leave and flexible working arrangements
- Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
- Social club events, furry Friday's (bring your dog to work), free yoga classes and a free gym membership
- Convenient Ryman owned onsite café (Pioneers Café) with subsidised coffee and delicious food options

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job ad before the advertised close date.

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