We have other current jobs related to this field that you can find below

IT Specialist
- Information Technology
- Auckland
- Full-time
- New Zealand

You will be based in our head office in East Tamaki and our factory in Ōtara. You can work from home approximately 1 day a week.

Are you up for this challenge?

In this role, you will:

- Ensure that day-to-day IT Applications Support services meet business needs and align with JDE Peet’s company values (Simplicity, Entrepreneurship, Accountability, Discipline and Solidarity)
- Be the main point of contact for our main IT partner Accenture, together with Adrien, our ANZ IT Manager
- Enable the fix by effectively managing Accenture and holding them accountable for meeting our SLAs
- Suggest and work on improvements to local infrastructure and network
- Reprioritise work and support our vendors in resolving priority incidents when the main office & factory are impacted by high priority incidents
- Work on various projects to improve user experience e.g IT onboarding of new associates

**Qualifications**:
If you have the courage and confidence to venture into new cultures & territories, and you’re brimming with an entrepreneurial spirit and a drive to succeed, you’ll fit right in at JDE Peet’s. We roll up our sleeves, pitch in, and get our hands dirty to break new ground. Committed to playing at our best, we think bigger and move faster, always rising to the challenge that matters most and celebrating the wins that count.

For this role as an IT Specialist, we’re looking for someone who has the following skills and experience:

- You enjoy working autonomously and you’re able to drive your agenda
- You have previous working experience in IT, ideally 3 years plus
- You can be the bridge between IT stakeholders and the business, explaining IT in a very simple and understandable way
- You know how to prioritise and when to say ‘no’ to requests, and you are a clear communicator
- You’re organised and stay on top of all that’s happening in IT in NZ
- You’re a great stakeholder manager and maintain a good relationship with both Accenture and your internal stakeholders
- You have valid NZ working rights
- Experience with ITIL v3 is a bonus

Additional Information

**Perks**

What’s in it for you?
- The opportunity to be responsible for JDE’s IT in NZ and work autonomously without local supervision
- Look after two exciting sites: our head office and our factory, where our beans are roasted and our tea is processed
- Competitive salary with contributions to your KiwiSaver and a bonus opportunity
- A full-time permanent contract
- Support, training (Microsoft Enterprise Skills Initiative) and an onboarding program
- Hybrid working flexibility, after successful completion of training
- Enjoy half a day off on your birthday
- Summertime hours: finish at 3 PM on Fridays during the daylight saving months
- Delicious coffee and tea on-site and quarterly free staff orders of your favourite coffee and tea brands
- Free parking at our Auckland sites
- We will pay for your Medical and Life insurance
- Opportunity to purchase up to 10 days of additional Annual Leave per year

JDE Peet's is an equal-opportunity employer. We celebrate and value our differences and are committed to building a safe and inclusive work environment where everyone can be their true selves. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

JDE is a subsidiary of JDE Peet’s, the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, JDE has been inspired by the belief that it’s amazing what can happen over a cup of coffee. Today, JDE unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including Kiwi favourites such as Moccona, L’OR, Hummingbird, Bell Tea, Jed’s, Ti Ora and more.

**What’s it like to work at JDE?**

We are proud of our passionate, driven associates that challenge the status quo and pursue mastery in everything they do. Our goal is simple and ambitious - JDE Peet’s: A coffee & tea for every cup.

At JDE Peet’s, we're Made to Stand Out. Every day we are progressive in outlook, ambitious in nature, resourceful in action and decisive in approach, bringing coffee and tea moments to everyone around the world. We care about our environment and have a sustainability program in place called Common Grounds focused on Responsible Sourcing, Minimised Footprint and Connected People. We’re striving to use 100% responsibly sourced coffee and green packaging and achieve gender balance in management by 2025 while reducing our emissions.