Engineering Manager

6 months ago

Auckland City, New Zealand Canva Full time

**Join the team redefining how the world experiences design.
- Hey, g'day, mabuhay, kia ora,你好, hallo, vítejte- Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.**Where and how you can work**
- Our flagship campus is in Sydney, Australia but in Aotearoa, we have a hub in Auckland that we call home to our local operations. And with that, you have choice in how and where you work. That means if you want to do your thing at our Auckland hub (if you're nearby) or at home or a bit of both, it's up to you.**What you’d be doing in this role
- As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.- At the moment, this role is focused on, leading the Support Profile and Pathways team to uplift our chatbot experience and how our users get in touch with us (diagnostic flow). You'll also be defining and implementing our personalisation strategy to make sure every users is receiving the right help at the right time.**This includes**:

- Leading and coaching a motivated team of 5 engineers (mix of frontend and backend)
- Support the team's growth via feedback and impact reviews
- Responsible for the break-down and delivery of large projects
- Operate service(s) with excellence
- Partner with senior members of the team to guide the technical vision
- Design, develop and deploy solutions and hands-on software development
- working closely with leads, designers, and product managers
- Foster an impactful and engaged team via a healthy code review culture, knowledge sharing, design showcases, and process improvements
- Advocate for engineering needs to non-technical partners within the group

**You're probably a match if you have**:

- Validated experience in technical people leadership, making sound decisions and delivering outcomes on technical projects
- Success in leading cross disciplinary teams, from mid to senior engineering levels
- Exceptional problem-solving skills, with the ability to break large projects down into smaller ones and deliver on them through others.
- Exceptional communication and team collaboration skills, both written and verbal.
- Firmly grounded computer science and engineering fundamentals including concurrency, multithreading, data structures, solution design, architecture, and design patterns.

It would be a bonus if you had (not required):
- Experience with self-help experience and/or conversational AI technologies
- Commercial experience in Java

**About the team**
- The Help and Support domain, especially at scale, is a complex and exciting problem space. With a mission of “Every user empowered, every voice heard”, Canva’s User Voice group is the critical interface to our most valuable partners; our users. We want to ensure that they have a delightful experience while using Canva products as we scale our way to support 1 billion users. Our teams are responsible for unlocking how we can deliver exceptional customer experience through streamlined and scalable systems, an optimised contact flow, skilled support specialists, customer insights, plus tools to enable self-help such as our Help Centre, Assistant and chat experience.**About the Role**
- As the Engineering Manager, you'll lead the team who are impacting the self-help experience of our 130 million monthly active users and counting. You will get to work on projects that are key to Canva's strategic goals.**What's in it for you?
- Achieving our crazy big goals motivates us to work hard - and we do - but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a stack of benefits to set you up for every success in and outside of work.- Here's a taste of what's on offer:
- Equity packages - we want our success to be yours too
- Inclusive parental leave policy that supports all parents & carers
- An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
- Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally**Other stuff to know
- We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.- Please note that interviews are conducted virtually.**Engineering Manager (BE) - User Help Experience (NZ remote)

  • Structural Engineering Drafting Officer

    6 months ago

    Auckland City, New Zealand Supercut Engineering Limited Full time

    We are seeking Structural Engineering Drafting Officer to join our dynamic team at Supercut Engineering Ltd. **Key Responsibilities**: - Prepare detailed drawings and plans for engineering work. - Provide support to engineering professionals and engineers. - Check the use of drawings to be machined according to company arrangements. - Archiving of drawings...

  • Calling Civil Engineer Technician

    6 months ago

    Auckland City, New Zealand Bright Home Engineering Consultants Limited Full time

    We, Bright Home Engineering Consultants Limited, are looking for an experienced, driven civil engineer technician with a wealth of industry knowledge in Auckland, New Zealand. - Job location/region: Auckland, New Zealand - Position: civil engineer technician - Number of positions for this job: 2 - Employment type: Permanent - Days required: 5 days - Hours...

  • Calling Civil Engineer Technician

    5 months ago

    Auckland City, New Zealand Bright Home Engineering Consultants Limited Full time

    We, Bright Home Engineering Consultants Limited, are looking for an experienced, driven civil engineer technician with a wealth of industry knowledge in Auckland, New Zealand. - Job location/region: Auckland, New Zealand - Number of positions for this job: 1 - Employment type: Permanent - Days required: 5 days - Hours per week: minimum of 30 hours a week is...

  • Project Design Engineer – Mechanical

    3 weeks ago

    Auckland, New Zealand Automac Engineering Ltd. Full time

    Automac Engineering specialises in mechanical automation within the food industry. Automation is a growing market, with endless opportunities for creative engineers.Automac Engineering is a New Zealand-owned company specialising in designing and manufacturing conveyor systems and automation machinery for the food industry. Our customer base is predominately...

  • Project Design Engineer – Mechanical

    3 weeks ago

    Auckland, New Zealand Automac Engineering Ltd. Full time

    Automac Engineering specialises in mechanical automation within the food industry. Automation is a growing market, with endless opportunities for creative engineers.Automac Engineering is a New Zealand-owned company specialising in designing and manufacturing conveyor systems and automation machinery for the food industry. Our customer base is predominately...

  • People Experience Manager

    6 months ago

    Wellington City, New Zealand Engineering New Zealand Full time

    **About us | Mō mātou** Engineering New Zealand Te Ao Rangahau is the professional home for engineers in New Zealand. As a membership organisation and the Registration Authority for Chartered Professional Engineers, we represent more than 24,000 members from graduates through to experts in their field. As well as supporting and promoting the work of our...

  • Engagement Manager, Technical Groups

    6 months ago

    Wellington City, New Zealand Engineering New Zealand Full time

    **About us | Mō mātou** Engineering is a big deal for New Zealand. It’s behind almost everything we do and plays a vital role in Kiwi life - from our homes and how we travel and communicate, to the water we drink and the food we eat. Engineers are awesome, and we want everyone to know. We’re Engineering New Zealand Te Ao Rangahau - a non-profit...

  • Principal Hydraulic Building Services Engineer

    4 weeks ago

    Auckland, New Zealand Fluid Engineering Consultancy Ltd Full time

    Principal Hydraulic Building Services EngineerFluid Engineering Consultancy is an industry leader in building services engineering, dedicated to delivering innovative and sustainable solutions across commercial, residential, healthcare, and educational sectors. As we continue to grow, we are looking for an accomplished Principal Hydraulic Building Services...

  • Senior Mechanical Building Services Engineer

    4 weeks ago

    Auckland, New Zealand Fluid Engineering Consultancy Ltd Full time

    Senior Mechanical Building Services EngineerWe are looking for an experienced Mechanical Building Services Engineer. If you are looking to be a big part of a rapidly growing and busy company, join our team.Prospect to:Work as a Mechanical Engineer in a consultancy environmentDesign Mechanical Building ServicesWork in Revit on a day-to-day basisAttend...

  • Senior Mechanical Building Services Engineer

    4 weeks ago

    Auckland, New Zealand Fluid Engineering Consultancy Ltd Full time

    Senior Mechanical Building Services Engineer We are looking for an experienced Mechanical Building Services Engineer . If you are looking to be a big part of a rapidly growing and busy company, join our team. Prospect to: Work as a Mechanical Engineer in a consultancy environment Design Mechanical Building Services Work in Revit on a day-to-day basis Attend...

  • Transport Supervisory Role

    6 months ago

    Auckland City, New Zealand ITSS Engineering Limited Full time

    Transport Supervisory Role ITSS Engineering provides fabrication, welding and machining service to a variety of industries. Supervising a small team of engineers and apprentices for heavy vehicle and machinery repairs your role will be to lead the workshop, managing the team to ensure work is completed in an efficient, timely and safe manner. You will...

  • Principal Building Services Design Engineer

    3 weeks ago

    Auckland, Auckland, New Zealand Fluid Engineering Consultancy Ltd Full time

    Job DescriptionWe are seeking a seasoned Building Services Design Engineer to join our team at Fluid Engineering Consultancy Ltd.About the Role:We are looking for an experienced Mechanical Building Services Engineer who can work as part of a diverse building services team to design and deliver Mechanical solutions for building services projects from concept...

  • Transport Supervisory Role

    4 months ago

    Auckland City, New Zealand ITSS Engineering Limited Full time

    Transport Supervisory Role ITSS Engineering provides fabrication, welding and machining service to a variety of industries. Supervising a small team of engineers and apprentices for heavy vehicle and machiner y repairs your role will be to lead the workshop, managing the team to ensure work is completed in an efficient, timely and safe manner. ...

  • Key Account Manager

    6 months ago

    Wellington City, New Zealand IMI Precision Engineering Full time

    **IMI plc** IMI plc is a sector focused organization at the forefront of delivering motion and fluid control technologies that create a more sustainable world, improving the quality of life for our customers and communities and ultimately delivering our purpose of Breakthrough Engineering for a Better World. Our one big team work fairly and effectively but...

  • Engineering Manager

    3 months ago

    Auckland City, New Zealand COINS Full time

    Posted 01 August 2024 - LocationAuckland - Job type Permanent - Discipline Product & Engineering - ReferenceJ12588 **Job description**: We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our...

  • Engineering Manager

    3 months ago

    Auckland City, New Zealand Hawkins Full time

    Reference # - 15447 - Posted on - 23 Sep 2024 - Closes on - 17 Oct 2024 21:00 - Location(s) - Auckland - Expertise - Project Engineer - Work type(s) - Permanent, Full Time, Fixed Term - Position description Hawkins is New Zealand's leading commercial construction business with a wealth of skills, smarts and phenomenal construction capability. We pride...

  • Engineering Manager

    3 months ago

    Auckland City, New Zealand CartonCloud Full time

    People Leadership opportunity in our Software Engineering team - Permanent, remote working position in Australia or New Zealand - Growing business + global market = Diverse and challenging development opportunity! CartonCloud is a SaaS company based in the Gold Coast, Australia. Our Engineering team builds a product that genuinely delights our customers,...

  • Engineering Manager

    6 months ago

    Auckland City, New Zealand Vector NZ Full time

    Engineering Manager - Full-time - Engagement type: Permanent - Employee - Department: Vector Technology Solutions (VTS) There are times when New Zealand feels a long way away from anywhere - and that’s not always a bad thing! But if you are an Engineering Manager right now you know your skills are in high demand and you want to be working at the edge...

  • Engineering Manager

    6 months ago

    Auckland City, New Zealand Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Engineering Manager

    6 months ago

    Auckland City, New Zealand Heron Construction Full time

    Heron Construction is one of New Zealand’s largest marine construction companies and has been delivering projects in New Zealand, Australia, and the South Pacific for 60 years. Heron Construction is a proud New Zealand owned and operated company. To support our continued growth in the marine construction market, we are looking for an experienced...