Front Office Supervisor

4 weeks ago

Wellington City, New Zealand Oaks Hotels Full time

**Company Description**
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.

Minor Hotels AU & NZ is a proud leader in strata titled accommodation management with numerous Hotels, Resorts and Residential Apartment buildings throughout Australia and New Zealand.

We are looking to appoint a Front Office Supervisor at our Oaks Wellingotn Hotel on a Full-Time basis. This is an exciting opportunity for an experienced customer service professional to join an amazing team with excellent benefits available.

**About the role**:

- Guide & support the team in providing outstanding guest welcoming and experiences
- Act as a role model, sharing your expertise and continually inspiring the team
- Ensure daily tasks are completed accurately and in a timely manner
- Conduct guest arrivals and departures
- Resolve & respond to guest complaints in a timely and professional manner

**Qualifications** To be successful you will have**:

- Previous office supervisory experience
- Extensive experience working within a Hotel/ Resort environment
- Exceptional customer service skills and an unwavering positive attitude
- Ability to manage time effectively
- Professional presentation essential
- Availability to work weekends if required

**Additional Information** Join our positive and vibrant team and be rewarded with these team benefits**:

- 50% discounts on accommodation across all Minor Hotel brands in Australia and New Zealand
- 20% team member’s friend and family discount on accommodation across all Minor Hotel brands in Australia and New Zealand
- Additional paid leave including Birthday and Study leave.
- Educational Financial support may be available to those who undertake development relevant to the company’s business requirements.
- NIB Insurance discounts
- Discount savings and cash back from over 400 popular retailers in Australia and New Zealand
- Entertainment and experience discounts (Opera Australia; Australia Zoo; BRG Brands
- Experience oz, Adrenaline and RedBalloon)
- Discount on Furniture
- 50% off The Coffee Club VIP membership and discount on Minor Hotels F&B outlets across the globe
- Wellbeing programs with Uprise (EAP)
- Wellness Programs at Elysia Wellness retreat Accommodation, all F&B, all Wellness Activities, Spa Treatments (depends on length of program to how many) and Wellness one on one consults
- Laundry allowance for some roles*

Our people drive the success of our business, so we will invest in your skills to allow you to grow and progress through your career. You'll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.

  • Front Office Manager

    4 weeks ago

    Wellington City, New Zealand MINOR Hotels Full time

    We are looking for an experienced and enthusiastic **Front Office Manager** to lead the Front Office team at **Oaks Wellington Hotel.** The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences. **Key...

  • Front Office Manager

    4 weeks ago

    Wellington City, New Zealand Oaks Hotels Full time

    Company Description Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and...

  • Assistant Front Office Manager

    3 weeks ago

    Wellington City, New Zealand InterContinental Full time

    **Who We Are** As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Office Services Assistant

    4 weeks ago

    Wellington City, New Zealand Bell Gully Full time

    **ADMINISTRATION / OFFICE SERVICES**: - **WELLINGTON** 30 August 2023 - Great CBD location - Excellent staff benefits - Join New Zealand's leading law firm Bell Gully is independently recognised as one of New Zealand’s leading commercial law firms. With a team of over 200 lawyers combining market-leading corporate, commercial, financial services, tax,...

  • Assistant Front Office Manager

    2 weeks ago

    Wellington, Wellington, New Zealand InterContinental Full time

    Who We AreAs the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand.Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective...

  • Front Office Supervisors Hotel Indigo Auckland

    2 weeks ago

    Auckland City, New Zealand Hotel Indigo Full time

    **About us** At Hotel Indigo, we welcome all guests into our neighbourhood and share our love for the place we call home. We inspire them to explore and discover different perspectives, so every one of them can create new stories of their own. Later this year, Auckland will welcome New Zealand’s first Hotel Indigo to the neighbourhood, drawing...

  • Front Office Manager

    1 month ago

    Wellington City, New Zealand TFE Hotels Full time

    Are you the original people whisperer? Do you ooze calmness, control, collaboration - all tied up with a healthy dose of confidence? You are the people guru everyone wants on their team, and team want to follow. If variety is the spice of life, and you like it spicy then we are your tribe - and we can’t wait to welcome you! As Front Office Manager at...

  • Front Office Manager

    2 weeks ago

    Wellington, Wellington, New Zealand TFE Hotels Adina Apartment Hotels Full time

    Wednesday, 12 June 2024 If you are hungry to develop your hospitality career and be part of a growing global business with a reputation for encouraging internal progression; then apply NOW for the full-time role ofFront Office Manager at Travelodge Hotel Wellington. Locate only footsteps away from the bustling Lambton Quay, you will be in a prime...

  • Front Office Team Leader

    4 days ago

    Wellington City, New Zealand IBIS Full time

    **Company Description** Accor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington properties! Provide guests with friendly and efficient service related to arrival, departure and any guest queries. Key Duties - Must have a...

  • Front Office Manager

    2 weeks ago

    Wellington, Wellington, New Zealand TFE Hotels group Full time

    Wednesday, 12 June 2024 If you are hungry to develop your hospitality career and be part of a growing global business with a reputation for encouraging internal progression; then apply NOW for the full-time role of Front Office Manager at Travelodge Hotel Wellington. Locate only footsteps away from the bustling Lambton Quay, you will be in a prime...

  • Office Services Supervisor

    2 weeks ago

    Wellington, Wellington, New Zealand Bell Gully Full time

    MARKETING / COMMUNICATIONS / EVENT MANAGEMENT:WELLINGTON13 April 202- Do you have a passion for delivering high quality events? Do you value high quality client service? Join New Zealand's leading law firmBell Gully is independently recognised as one of New Zealand's leading commercial law firms. With a team of over 200 lawyers combining market-leading...

  • Front Office Team Leader

    2 weeks ago

    Wellington, Wellington, New Zealand Novotel Wellington Full time

    Company DescriptionAccor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington propertiesJob Description:Provide guests with friendly and efficient service related to arrival, departure and any guest queries.Key Duties Must have...

  • Front Office Team Leader

    2 weeks ago

    Wellington, Wellington, New Zealand ibis Wellington Full time

    Company DescriptionAccor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington propertiesWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your...

  • Office Services Supervisor

    4 weeks ago

    Wellington City, New Zealand Bell Gully Full time

    **MARKETING / COMMUNICATIONS / EVENT MANAGEMENT**: - **WELLINGTON** 13 April 2023 - Do you have a passion for delivering high quality events? - Do you value high quality client service? - Join New Zealand's leading law firm Bell Gully is independently recognised as one of New Zealand’s leading commercial law firms. With a team of over 200 lawyers...

  • Front Office Team Leader

    2 weeks ago

    Wellington, Wellington, New Zealand IBIS Full time

    Company DescriptionAccor Wellington represents a portfolio of leading hotels including Sofitel, Mövenpick, Novotel and Ibis Hotels. Joining Accor provides a number of opportunities across all of our Wellington propertiesProvide guests with friendly and efficient service related to arrival, departure and any guest queries.Key Duties Must have a thorough...

  • Front Office Team Leader

    2 weeks ago

    Wellington, Wellington, New Zealand Novotel Wellington Full time

    Provide guests with friendly and efficient service related to arrival, departure and any guest queries.Key Duties Must have a thorough working knowledge of the front office operations to include the front desk, porters desk, reception/cashiering procedures, PABX functions and reservations. Must have strong understanding of the functions of each department of...

  • Front Office Receptionist

    3 weeks ago

    Wellington City, New Zealand Ramada Suites Wellington Full time

    Ramada Hotel Wellington & Microtel by Wyndham Wellington are looking for front office staff. Experience will look into preferably however we are happy to train someone with right attitude. You will have a real passion for hospitality, preferably with previous hotel experience, and you interact well within a team environment. If you love guest service and...

  • Front Office Team Leader

    2 weeks ago

    Wellington, Wellington, New Zealand Ibis Wellington Full time

    Provide guests with friendly and efficient service related to arrival, departure and any guest queries.Key Duties Must have a thorough working knowledge of the front office operations to include the front desk, porters desk, reception/cashiering procedures, PABX functions and reservations. Must have strong understanding of the functions of each department of...

  • Assistant Front Office Manager

    2 weeks ago

    Wellington, Wellington, New Zealand Millennium Hotels and Resorts Full time

    Wellington City, New ZealandReference:Millennium, Copthorne and Kingsgate Hotels is one of New Zealand's largest hotel operators and part of an expanding international network of hotels. We pride ourselves on offering an outstanding service experience at each of our 18 hotels for business and leisure guests alike.Copthorne Hotel Oriental Bay is looking for...

  • Front Office Manager

    3 days ago

    Auckland City, New Zealand PULLMAN Full time

    **Company Description** THE PULLMAN IS YOUR PLAYGROUND** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby...