Retail Sales Assistant

5 months ago

Auckland City, New Zealand LODALIYA BROTHERS LIMITED Full time

**Description**

**Position**: Retail Sales Assistant

**Number of Positions**: 2 (Hiring now Immediate Start)

**Full-Time Permanent** Positions at The Gelato Workshop - Auckland

**Hours**: Minimum 30 hours per week.

**Salary**: NZD$ 29.70/- per hour

**About us**:
At LODALIYA BROTHERS LIMITED T/A The Gelato Workshop in Auckland. We are looking for TWO Retail Sales Assistants for our Ice cream store in Auckland with an immediate start. We sell Gelato/brownies/cakes in our store in Auckland. We are an exceptional team, and we need like-minded people to join us now.

**Your key Responsibilities include**:

- Greet customers and help them to choose the product (If needed)
- Determining customer requirements, and dietary needs and advising on products, price, and estimated time the ice cream/dish will be ready.
- Explaining to customers the ice cream/dish on the menu and the ingredients
- Selling food and accepting payment from customers by a variety of payment methods and preparing sales invoices
- Closing point of sale end of the day to match transactions and cash in the till.
- Listen to customer complaints and try to resolve them otherwise refer to the Duty Manager/Manager.
- Packing and wrapping food as per the company policy before handing it over to the customer
- Participating in stock takes from time to time and assisting in ongoing management of stock.
- Always Keeping the dining area clean and tidy.
- Always Keep the display shelf clean and tidy.
- Keeping front refrigerator clean and up to date condition for quick access to serve ice cream.
- Regularly record and maintain the temperature of the refrigerator and keep a record of it for the council.
- Take Uber/Doordash orders and keep the order ready for the driver to pick up.
- Other duties that may be allocated as required.

**Requirements**:

- Basic communication skills
- Holds a valid Class 1 New Zealand driving license or overseas equivalent license
- Able to pass random drug and alcohol tests (when required)
- Clear criminal record & MUST BE A NON-SMOKER
- Have an excellent manner with people, especially customers.
- Reliable and flexible to change.
- Must be able to work across any shifts including evenings, weekends, and public holidays.
- Must be able to work in split shifts
- Must be a fit, quick thinker, reliable, trustworthy, and self-motivated.
- Able to lift weights up to 25kg.

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